In rare instances, student view in Ultra can interfere with instructor access to content for a short period of time. To avoid this problem, make sure to exit student view each time you use it, and if you get an error message after having recently using student view, logout entirely and switch browsers. Chrome and Edge are the best browsers for Ultra. This problem will also resolve if you clear your cookies and cache, but changing browsers will also work. What happens is the student permissions for Blackboard get stuck in your cache and when you go back in as an instructor later, the system still thinks you are a student because your browser is still telling them that.