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Services or Offerings?
Request new connection(s), connection move(s), connection trouble(s), billing changes or other.

Request a Network change which does not fit into the categories above.

Request access to network share.

Request service with Internet and Network Connectivity, Server Access, or VPN.

Request MAC address be blocked on the WSU network upon notification of copyright infringement or unblocked after remediation of infringement.

This ticket is for people wanting service related to Windows fileserver access. Request any configuration changes to fileservers: access, shares, etc.

Request a change to a switchport.

Request a change to routing rules for an access control list as applied to a VLAN.

Request a change to DNS records for and other university-managed domains.

Request a change to DHCP/DDNS records.

Request non-host changes to DHCP/DDNS configuration.

Request to have a user account, email, network share access and/or computer set up for a new employee.

Request assistance with wireless networking at WSU to include:
* Help with connecting your device to the WSU wireless
* Creating a wireless account for conference attendees
* Wireless service or coverage problems

Request for services from the ITS Windows Server Administration Group which includes share drive access, mailbox sizing, VPN access, etc.

Report wireless problems in the campus residence halls