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Use this service to request A/V equipment and services for your live events and meeting, as well as requests for a Zoom Co-Host. All requests that are made less than seven (7) business days in advance of the event are subject to a $50 late reservation fee ($100 for requests made less than 2 business days from event setup time; $200 for same-day-service), billable to the organization or individual making the reservation. Application of or waiver of such fees are at the sole discretion of Campus Media Services.

Standard operating hours are considered 7:30am to 5:00pm any day of the week, Monday through Friday, in which WSU is open and operating as normal. Any services outside our standard operating hours is considered "After-Hours" (After-Hours rate is billed at the same hourly rate, but may include a 4-hour minimum labor charge).

Request technical help with DegreeWorks

Please check the WSU Software List ( https://webapps.wichita.edu/AppPortfolio/Catalo... ) for the standard, pre-approved available software.

Use this form to request Email Support

Request for Fupload documents to be processed by a FSBT Analyst. These are typically completed within one business day.

General classroom support; request assistance with technical and classroom issues, or request equipment / training.

Request help with an IT-related problem.

Request support or report a problem with the High Performance Computer Cluster.

Technology support for University Libraries

Reserve a Lightboard Studio

Password Reset Support Request

This request is to be used by the Office of Research Administration (University and IDP) to seek the help of Business Technology. It is used for 'how to' questions, software questions & issues, and reporting requests.

This service offering is to be used for sensitive security incidents that do not fit in to the other categories.

This service request is to be used to ask for a temporary loaner Chromebook for student use.

Request assistance, training follow up support.