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Services or Offerings?
AV Services, Live Events & Zoom Co-Host Requests
  1. Services
  2. Media Resources Center
Use this service to request A/V equipment and services for your live events and meeting, as well as requests for a Zoom Co-Host.
Banner Access Request
  1. Services
  2. Accounts, Access, Cameras, Door Security
  3. Administrative Access Request
Request Banner Access
Banner Questions and Support
  1. Services
  2. Administrative Applications
  3. Banner and Associated Systems
Need training or help with Banner?
BeoShock HPC Budgetary Estimate
  1. Services
  2. College and Unit Specific Support
  3. High Performance Computing
Request used to get a budgetary quote for HPC Nodes, Switches, Server Racks, and Chassis.
CAS: Email
  1. Services
  2. College and Unit Specific Support
  3. College of Applied Studies
Setup and maintenance of new and existing WSU faculty and staff email accounts.
CAS: Network Problems and Requests
  1. Services
  2. College and Unit Specific Support
  3. College of Applied Studies
Request service with Internet and Network Connectivity, Server Access, or VPN.
CAS: PASS
  1. Services
  2. College and Unit Specific Support
  3. College of Applied Studies
Login and evaluation issues
CAS: Technology Reservation
  1. Services
  2. College and Unit Specific Support
  3. College of Applied Studies
Request Corbin Hall computer lab and equipment reservation.
DegreeWorks Request
  1. Services
  2. Administrative Applications
  3. DegreeWorks Support
Request technical help with DegreeWorks
Desktop Support - Help Me Fix
  1. Services
  2. Computer, Device, Printer, and Software Support
This request is to be used to seek help when anything on the desktop is broken and you need assistance from the ITS Desktop Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, Tablets and Printers as well as their operating systems or their setting/rights plus Desktop end user applications or software.
Desktop Support - Help Me Set Up/Change
  1. Services
  2. Computer, Device, Printer, and Software Support
This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support for Set up and/or changes involving All-In-One, Desktop, Laptop, IPads and Printers as well as changes involving the operating systems and their setting/rights.
Desktop Support - Help Me Shop - Hardware
  1. Services
  2. Computer, Device, Printer, and Software Support
This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support to obtain quotes or request purchase of computer hardware.
Desktop Support - Help Me Shop - Software
  1. Services
  2. Computer, Device, Printer, and Software Support
Please check the WSU Software Catalog (https://wichita.teamdynamix.com/TDClient/2395/P... for the standard, pre-approved available software.
Door Lock: Add/Remove Access to a Door
  1. Services
  2. Accounts, Access, Cameras, Door Security
  3. ITS Door Lock Administration
Request access or removal of access to required doors for new and existing employees, students, affiliates or partners.

For requests that include multiple individuals, please attach a spreadsheet containing the appropriate information.
Door Lock: General Door Lock Service Request
  1. Services
  2. Accounts, Access, Cameras, Door Security
  3. ITS Door Lock Administration
Use this request when you have general questions about door lock administration that are not addressed by the other service offerings.