Report a Suspicious Email

Description

This article will detail how to report a suspicious email by forwarding it as an attachment.  Forwarding the email as an attachment preserves hidden technical details of the message. These are useful to our anti-spam providers in strengthening their protection.

Resolution

To forward an email as an attachment from the Outlook client on Windows:

  1. With the email selected or open, look on the Home tab on the Ribbon for the Respond section (Reply, Reply All, etc.).
  2. Click on the More button.
  3. Select Forward as attachment. Enter the spamreport@wichita.edu address in the “To” field, and hit send.

 To forward an email as an attachment from the Outlook client on the Mac:

  1. With the email selected or open, look on the Ribbon for the (Reply, Reply All, etc.) section.
  2. Click on the Attachment button.
  3. Enter the spamreport@wichita.edu address in the “To” field, and hit send.

To forward an email as an attachment from Outlook Web Access(e.g. mail.wichita.edu):

  • Create a new blank email, and then drag and drop the suspicious email from the email list onto the body of the new email. It should show up as an attachment. Send that email to spamreport@wichita.edu.  

If you have questions or concerns about a specific message, please contact the help desk at helpdesk@wichita.edu or at 978-HELP.

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Details

Article ID: 42015
Created
Fri 11/3/17 3:07 PM
Modified
Wed 11/14/18 3:04 PM