How to View all Requests from your Department

Description

This article will explain how to see your department requests.

Resolution

Follow these steps:

1. ​Login to the Client Portal  (Wichita.teamdynamix.com)
2. In the black ribbon across the top of the screen select "Services." 
3. From there select "Ticket Requests" in the gray ribbon. 
4. A list of fields will appear. Check the box in the lower right beside "Include requests from my accounts / departments." 
5. And click on the button called Search ( your tickets will appear below)

If you do not see all your accounts/departments listed, please use the following link and request the missing Accounts/Departments be added to your TeamDynamix profile. Please include your myWSU ID in the description of the ticket. https://wichita.teamdynamix.com/TDClient/1907/Portal/Requests/ServiceDet?ID=38596