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Services or Offerings?
AV Services, Live Events & Zoom Co-Host Requests
  1. Services
  2. Media Resources Center
Use this service to request A/V equipment and services for your live events and meeting, as well as requests for a Zoom Co-Host.
CAS: Network Problems and Requests
  1. Services
  2. College and Unit Specific Support
  3. College of Applied Studies
Request service with Internet and Network Connectivity, Server Access, or VPN.
FOBT: Equipment Reservation Request
  1. Services
  2. College and Unit Specific Support
  3. Financial Operations and Business Technology
Request the reservation of FOBT devices.
Perceptive Content (ImageNow) (WebNow): Access Request
  1. Services
  2. Administrative Applications
  3. Perceptive Content (ImageNow)
Request access for a new user or change access for an existing user.
Password Reset Support Request
  1. Services
  2. Accounts, Access, Cameras, Door Security
Password Reset Support Request
Network: DHCP/DDNS Host(s) Request
  1. Services
  2. WiFi and Networking
Request a change to DHCP/DDNS records.
Unix Group Request
  1. Services
  2. Infrastructure
Request for services from the ITS Unix Server Administration Group.
EMS: New Organization or Contact Request
  1. Services
  2. Administrative Applications
  3. EMS
Use this service for requesting contacts and organizations to be added, modified or removed from EMS.
Perceptive Content: Support Request (ImageNow)
  1. Services
  2. Administrative Applications
  3. Perceptive Content (ImageNow)
Request support for or report an issue with Perceptive Content (ImageNow or WebNow).
Banner Access Request
  1. Services
  2. Accounts, Access, Cameras, Door Security
  3. Administrative Access Request
Request Banner Access
Microsoft Office or Adobe Creative Cloud Support Request
  1. Services
  2. Computer, Device, Printer, and Software Support
  3. Microsoft and Adobe Creative Cloud
Request assistance with using Microsoft Office and Adobe Creative Cloud products
DegreeWorks Request
  1. Services
  2. Administrative Applications
  3. DegreeWorks Support
Request technical help with DegreeWorks
Engineering: Break-Fix Assistance Request
  1. Services
  2. College and Unit Specific Support
  3. College of Engineering
  4. Engineering Dean's Office and Industrial Engineering
This offering is for requesting support for a device or service that is not working properly.
Request assistance with CME, Marketplace or Web Deposit services.
  1. Services
  2. College and Unit Specific Support
  3. Cashiering CME, Marketplace and Web Deposits
Request assistance with CME, Marketplace or Web Deposit services.
Oracle DBA Group Request
  1. Services
  2. Infrastructure
Request for services from the Oracle DBA Group.