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Services or Offerings?
This request is to be used to seek help when anything on the desktop is broken and you need assistance from the ITS Desktop Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, Tablets and Printers as well as their operating systems or their setting/rights plus Desktop end user applications or software.

This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support to obtain quotes or request purchase of computer hardware.

This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support for Set up and/or changes involving All-In-One, Desktop, Laptop, IPads and Printers as well as changes involving the operating systems and their setting/rights.

Please check the WSU Software Catalog (https://wichita.teamdynamix.com/TDClient/2395/P... for the standard, pre-approved available software.

This offering is to request support for TeamDynamix when it is not working as expected, to reset a licensed user's Personal Identification Number (PIN) in the event the maximum number of retries has been exceeded, or if a user is having difficulty signing onto TeamDynamix.

Request a Network change which does not fit into the categories above.

Request a change to DHCP/DDNS records.

Request non-host changes to DHCP/DDNS configuration.

Request for services from the ITS Unix Server Administration Group.

Request a quote for a new device or software.

Request help with an IT-related problem.

Request for services from the ITS Windows Server Administration Group which includes share drive access, mailbox sizing, VPN access, etc.

This ticket is for people wanting service related to Windows fileserver access. Request any configuration changes to fileservers: access, shares, etc.

Need to purchase new application or software as a service? Please use this form to start the process and learn needed steps.

Use this service request to ask for a temporary loaner Windows or mac Laptop.