Popular Services

Request help with an IT-related problem.

Request assistance with any telecommunication issue.

This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support for Set up and/or changes involving All-In-One, Desktop, Laptop, IPads and Printers as well as changes involving the operating systems and their setting/rights.

Use this form to request Email Support

Request for services from the ITS Windows Server Administration Group which includes share drive access, mailbox sizing, VPN access, etc.

This request is to be used to seek help when anything on the desktop is broken and you need assistance from the ITS Desktop Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, Tablets and Printers as well as their operating systems or their setting/rights plus Desktop end user applications or software.

Request for assistance in using Zoom.us videoconferencing software. Use this service to request both standard basic and pro zoom licenses, as well as for all licensing questions and technical support.

Request assistance with CME, Marketplace or Web Deposit services.

Use this service to request A/V equipment and services for your live events and meeting, as well as requests for a Zoom Co-Host.

This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support to obtain quotes or request purchase of computer hardware.

Please check the WSU Software Catalog (https://wichita.teamdynamix.com/TDClient/2395/P... for the standard, pre-approved available software.

General classroom support; request assistance with technical and classroom issues, or request equipment / training.

Use this service to request access to TeamDynamix.

Request new access, to keep current access, or to remove access to the High Performance Computing Cluster or XSEDE. Please "Sign In" in the upper right corner if you have a myWSU Id#. This will aid your approval process.

Technology support for University Libraries

Request to access security camera video recordings, install a security camera or troubleshoot/replace a faulty camera.

Request a change to DHCP/DDNS records.

Request help with an IT-related problem.

Request Banner Access

Request a Network change which does not fit into the categories above.

If you cannot find the service you need, use this service offering to submit a general technology ticket to the ITS Help Desk.

Purchase audio/video equipment for use in your college, department, office, or classroom.

Request assistance with using Microsoft Office and Adobe Creative Cloud products

Need to purchase new application or software as a service? Please use this form to start the process and learn needed steps. After the completion of this form, ITS will notify you if a project is required to install or purchase software.

Use this service request to ask for a temporary loaner Windows or mac Laptop.