Popular Services
This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support for Set up and/or changes involving All-In-One, Desktop, Laptop, IPads and Printers as well as changes involving the operating systems and their setting/rights.
Request assistance with any telecommunication issue.
Request for services from the ITS Windows Server Administration Group which includes share drive access, mailbox sizing, VPN access, etc.
Request assistance with CME, Marketplace or Web Deposit services.
This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support to obtain quotes or request purchase of computer hardware.
This request is to be used to seek help when anything on the desktop is broken and you need assistance from the ITS Desktop Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, Tablets and Printers as well as their operating systems or their setting/rights plus Desktop end user applications or software.
Use this service to request A/V equipment and services for your live events and meeting, as well as requests for a Zoom Co-Host.
Request for assistance in using Zoom.us videoconferencing software. Use this service to request both standard Basic and Licensed Zoom licenses, as well as for all licensing questions and technical support.
Use this service request for assistance in connecting to the WSU VPN, connecting remotely to your computer or requesting access to a new application.
If you cannot find the service you need, use this service offering to submit a general technology ticket to the ITS Help Desk.
General classroom support; request assistance with technical and classroom issues, or request equipment / training.
Request a Network change which does not fit into the categories above.
Request access for a new user or change access for an existing user.
Use this service to request assistance with installed AV equipment and live event media support.
Request assistance with wireless networking at WSU to include:
* Help with connecting your device to the WSU wireless
* Creating a wireless account for conference attendees
* Wireless service or coverage problems
This service request is to be used to ask for a temporary loaner Chromebook for student use.
Report a problem with the High Performance Computer Cluster.
For installation of new computers, printers, or other technology devices, clients will select this offering.