Popular Services
This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support for Set up and/or changes involving All-In-One, Desktop, Laptop, IPads and Printers as well as changes involving the operating systems and their setting/rights.
Request for services from the ITS Windows Server Administration Group which includes share drive access, mailbox sizing, VPN access, etc.
Request assistance with any telecommunication issue.
Request assistance with CME, Marketplace or Web Deposit services.
Use this service request for assistance in connecting to the WSU VPN, connecting remotely to your computer or requesting access to a new application.
Request new connection(s), connection move(s), connection trouble(s), billing changes or other.
This request is to be used to seek help when anything on the desktop is broken and you need assistance from the ITS Desktop Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, Tablets and Printers as well as their operating systems or their setting/rights plus Desktop end user applications or software.
This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support to obtain quotes or request purchase of computer hardware.
Request a Network change which does not fit into the categories above.
Please check the WSU Software List (https://webapps.wichita.edu/AppPortfolio/Catalo... for the standard, pre-approved available software.
Use this service to request A/V equipment and services for your live events and meeting, as well as requests for a Zoom Co-Host. All requests that are made less than seven (7) business days in advance of the event are subject to a $50 late reservation fee ($100 for requests made less than 2 business days from event setup time), billable to the organization or individual making the reservation. Application of or waiver of such fees are at the sole discretion of Campus Media Services.
This offering is to request support for TeamDynamix when it is not working as expected, to reset a licensed user's Personal Identification Number (PIN) in the event the maximum number of retries has been exceeded, or if a user is having difficulty signing onto TeamDynamix, or managing a project.
Request new access, to keep current access, or to remove access to the High Performance Computing Cluster. Please "Sign In" in the upper right corner if you have a myWSU Id#. This will aid your approval process. Please allow requests 2-3 business days to process, before expecting access.
General classroom support; request assistance with technical and classroom issues, or request equipment / training.
Need to purchase new application or software as a service? Please use this form to start the process and learn needed steps. After the completion of this form, ITS will notify you if a project is required to install or purchase software.
Request for assistance in using Zoom.us videoconferencing software. Use this service to request both standard Basic and Licensed Zoom licenses, as well as for all licensing questions and technical support.
Request support for or report an issue with Perceptive Content (ImageNow or WebNow).
Request access for a new user or change access for an existing user.