Popular Services

Help! I have a problem!

Request help with an IT-related problem.

Telecommunications Assistance

Request assistance with any telecommunication issue.

Desktop Support - Help Me Set Up/Change

This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support for Set up and/or changes involving All-In-One, Desktop, Laptop, IPads and Printers as well as changes involving the operating systems and their setting/rights.

Windows Server Group Request

Request for services from the ITS Windows Server Administration Group which includes share drive access, mailbox sizing, VPN access, etc.

Door Lock: Add/Remove Access to a Door

Request access or removal of access to required doors for new and existing employees, students, affiliates or partners.

For requests that include multiple individuals, please attach a spreadsheet containing the appropriate information.

Wireless: Residence Hall

Report wireless problems in the campus residence halls

Email Assistance Request

Use this form to request Email Support

Desktop Support - Help Me Shop - Hardware

This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support to obtain quotes or request purchase of computer hardware.

FOBT: DocuSign Access Request

Request access to WSU's DocuSign system.

Network: DHCP/DDNS Host(s) Request

Request a change to DHCP/DDNS records.

TDX Access TeamDynamix

Use this service to request access to TeamDynamix.

HPC User Access Request

Request new access, to keep current access, or to remove access to the High Performance Computing Cluster. Please "Sign In" in the upper right corner if you have a myWSU Id#. This will aid your approval process.

Desktop Support - Help Me Fix

This request is to be used to seek help when anything on the desktop is broken and you need assistance from the ITS Desktop Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, Tablets and Printers as well as their operating systems or their setting/rights plus Desktop end user applications or software.

Perceptive Content (ImageNow) (WebNow): Access Request

Request access for a new user or change access for an existing user.

FOBT: Help! I have a FinOps problem!

Request help with an IT-related problem.

CMS: Zoom.us Licensed Account Request

Use this service offering to request a Licensed account.

Library Technologies - Systems

Technology support for University Libraries

Student Chromebook Loaner Request

This service request is to be used to ask for a temporary loaner Chromebook for student use.

Network: Network Connections

Request new connection(s), connection move(s), connection trouble(s), billing changes or other.

CMS: Zoom.us Support Request

Request for assistance in using Zoom.us videoconferencing software. If you need to order a Zoom Pro, use this link. https://wichita.teamdynamix.com/TDClient/1907/P...

CMS: All other MRC requests

Not sure where to submit your ticket? Use this service offering and provide as much detail as possible about your needs.

Desktop Support - Help Me Shop - Software

Find and request or download standard WSU desktop software

Door Lock: I Have a Problem with a Door

Request assistance when having a problem with a door other than access and scheduling.

Door Lock: Request a Change to a Door Schedule

This service offering is to be used when a change is needed on a door schedule that unlocks a door.

Banner Access Request

Request Banner Access