WiFi and Networking

Wired and wireless network access and configuration as well as VPN configuration and login issues.

Services (13)

Wireless Assistance

Request assistance with wireless networking at WSU to include:
* Help with connecting your device to the WSU wireless
* Creating a wireless account for conference attendees
* Wireless service or coverage problems

Wireless: Residence Hall

Report wireless problems in the campus residence halls

Network: DMCA Takedown / Re-enable

Request MAC address be blocked on the WSU network upon notification of copyright infringement or unblocked after remediation of infringement.

Wireless: WSU Secure Account for Conference Attendees

Request a WSU Secure Account for attendees of a conference or similar event

Network: Fileserver Configuration

This ticket is for people wanting service related to Windows fileserver access. Request any configuration changes to fileservers: access, shares, etc.

Network: Network Connections

Request new connection(s), connection move(s), connection trouble(s), billing changes or other.

Wireless: Coverage Request

Request additional wireless coverage in a location where you can't pick up a signal.

Network: ACL

Request a change to routing rules for an access control list as applied to a VLAN.

Network: DHCP/DDNS - Other Request

Request non-host changes to DHCP/DDNS configuration.

Network: DHCP/DDNS Host(s) Request

Request a change to DHCP/DDNS records.

Network: DNS Request

Request a change to DNS records for wichita.edu and other university-managed domains.

Network: Switchports

Request a change to a switchport.

Network: Other

Request a Network change which does not fit into the categories above.