WiFi and Networking

Wired and wireless network access and configuration as well as VPN configuration and login issues.

Services (8)

Wireless Assistance

Request assistance with wireless networking at WSU to include:
* Help with connecting your device to the WSU wireless
* Creating a wireless account for conference attendees
* Wireless service or coverage problems

Wireless: Residence Hall

Report wireless problems in the campus residence halls

VPN Assistance

Use this service request for assistance in connecting to the WSU VPN, connecting remotely to your computer or requesting access to a new application.

Network: Fileserver Configuration

This ticket is for people wanting service related to Windows fileserver access. Request any configuration changes to fileservers: access, shares, etc.

Network: Network Connections

Request new connection(s), connection move(s), connection trouble(s), billing changes or other.

Network: DHCP/DDNS Host(s) Request

Request a change to DHCP/DDNS records.

Network: Other

Request a Network change which does not fit into the categories above.