My Recently Visited Services

Request for assistance in using Zoom.us videoconferencing software. Use this service to request both standard Basic and Licensed Zoom licenses, as well as for all licensing questions and technical support.


This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support for Set up and/or changes involving All-In-One, Desktop, Laptop, IPads and Printers as well as changes involving the operating systems and their setting/rights.


Request a new Perceptive Content (ImageNow) implementation which may include a new drawer, application plan, or scanning device.


Purchase audio/video equipment for use in your college, department, office, or classroom.


Report wireless problems in the campus residence halls


Request help with an IT-related problem.


This offering is to request support for TeamDynamix when it is not working as expected, to reset a licensed user's Personal Identification Number (PIN) in the event the maximum number of retries has been exceeded, or if a user is having difficulty signing onto TeamDynamix.


Use this form to request Email Support


This ticket is for people wanting service related to Windows fileserver access. Request any configuration changes to fileservers: access, shares, etc.


Technology support for University Libraries


Request service with Internet and Network Connectivity, Server Access, or VPN.


Request for services from the ITS Windows Server Administration Group which includes share drive access, mailbox sizing, VPN access, etc.


General classroom support; request assistance with technical and classroom issues, or request equipment / training.


Request support for or report an issue with Perceptive Content (ImageNow or WebNow).


Use this service request for assistance in connecting to the WSU VPN, connecting remotely to your computer or requesting access to a new application.


Request a change to DHCP/DDNS records.


If you cannot find the service you need, use this service offering to submit a general technology ticket to the ITS Help Desk.


Request assistance with any telecommunication issue.


Use this service to request assistance with installed AV equipment and live event media support.


Need to purchase new application or software as a service? Please use this form to start the process and learn needed steps. After the completion of this form, ITS will notify you if a project is required to install or purchase software.


Request changes to FOBTWeb or FOBT department pages on wichita.edu.