My Recently Visited Services
Request a new Perceptive Content (ImageNow) implementation which may include a new drawer, application plan, or scanning device.
Chairs and Export Compliance approval form for Export Compliant servers - HPC
Request assistance with Marketplace or Web Deposit services.
This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support to obtain quotes or request purchase of computer hardware.
Request assistance, training follow up support.
Request support for or report an issue with Perceptive Content (ImageNow or WebNow).
Request access for a new user or change access for an existing user.
Request assistance with any telecommunication issue.
Use this service to request A/V equipment and services for your live events and meeting, as well as requests for a Zoom Co-Host. All requests that are made less than seven (7) business days in advance of the event are subject to a $50 late reservation fee ($100 for requests made less than 2 business days from event setup time; $200 for same-day-service), billable to the organization or individual making the reservation. Application of or waiver of such fees are at the sole discretion of Campus Media Services.
Standard operating hours are considered 7:30am to 5:00pm any day of the week, Monday through Friday, in which WSU is open and operating as normal. Any services outside our standard operating hours is considered "After-Hours" (After-Hours rate is billed at the same hourly rate, but may include a 4-hour minimum labor charge).
Setup and maintenance of new and existing WSU faculty and staff email accounts.
Request for services from the ITS Windows Server Administration Group which includes share drive access, mailbox sizing, VPN access, etc.
This offering is to request support for TeamDynamix when it is not working as expected, to reset a licensed user's Personal Identification Number (PIN) in the event the maximum number of retries has been exceeded, or if a user is having difficulty signing onto TeamDynamix, or managing a project.
This request is to be used by the Office of Research Administration (University and IDP) to seek the help of Business Technology. It is used for 'how to' questions, software questions & issues, and reporting requests.
This request is used to submit and evaluate personal international travel requests and WSU international travel requests.
This service request is to be used to ask for a temporary loaner Chromebook for student use.
Use this request to make configuration changes to the system such as room/building addition or inactivation; adding categories; resource pricing changes; etc.
Need to purchase new application or software as a service? Please use this form to start the process and learn needed steps. After the completion of this form, ITS will notify you if a project is required to install or purchase software.
Request for Fupload documents to be processed by a FSBT Analyst. These are typically completed within one business day.
This ticket is used for tracking and reporting the last remaining tasks on projects if needed for timely project closure.
Please enter the name and myWSU ID for the user(s) who requires access to EMS.
Submit a ticket to request video production work from the Video Services team at the Media Resources Center.