My Recently Visited Services
Use this service request for error, problem, new addition of equipment or persons whose access needs to be added (also level of access) or removed from the system.
This offering is to request support for TeamDynamix when it is not working as expected, to reset a licensed user's Personal Identification Number (PIN) in the event the maximum number of retries has been exceeded, or if a user is having difficulty signing onto TeamDynamix, or managing a project.
This ticket is for people wanting service related to Windows fileserver access. Request any configuration changes to fileservers: access, shares, etc.
Request for services from the ITS Windows Server Administration Group which includes share drive access, mailbox sizing, VPN access, etc.
Please check the WSU Software List ( https://webapps.wichita.edu/AppPortfolio/Catalo... ) for the standard, pre-approved available software.
Setup and maintenance of new and existing WSU faculty and staff email accounts.
Request for assistance in using Zoom.us videoconferencing software. Use this service to request both standard Basic and Licensed Zoom licenses, as well as for all licensing questions and technical support.
Use this service request to ask for a temporary loaner Windows or mac Laptop.
Use this service to request assistance with installed AV equipment and live event media support.
Request for Fupload documents to be processed by a FSBT Analyst. These are typically completed within one business day.
This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support to obtain quotes or request purchase of computer hardware.
This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support for Set up and/or changes involving All-In-One, Desktop, Laptop, IPads and Printers as well as changes involving the operating systems and their setting/rights.
Purchase audio/video equipment for use in your college, department, office, or classroom.
This service offering is to suggest improvements to Information Technology Services.
Use this service to request help from the Math/Statistics/Physics Departments
This service is used for individuals wanting information on having training provided.
Request assistance with any telecommunication issue.
This request is to be used by the Office of Research Administration (University and IDP) to seek the help of Business Technology. It is used for 'how to' questions, software questions & issues, and reporting requests.
This service request is to be used to ask for a temporary loaner Chromebook for student use.
Request assistance with wireless networking at WSU to include:
* Help with connecting your device to the WSU wireless
* Creating a wireless account for conference attendees
* Wireless service or coverage problems
State of Kansas law requires WSU to report all IT purchases in a Demand. This will indicate if additional reporting is needed.
Request new access, to keep current access, or to remove access to the High Performance Computing Cluster. Please "Sign In" in the upper right corner if you have a myWSU Id#. This will aid your approval process. Please allow requests 2-3 business days to process, before expecting access.
Submit a ticket to request video production work from the Video Services team at the Media Resources Center.