My Recently Visited Services
If you cannot find the service you need, use this service offering to submit a general technology ticket to the ITS Help Desk.
Request assistance, training follow up support.
Submit a ticket to request video production work from the Video Services team at the Media Resources Center.
Request new access, to keep current access, or to remove access to the High Performance Computing Cluster. Please "Sign In" in the upper right corner if you have a myWSU Id#. This will aid your approval process. Please allow requests 2-3 business days to process, before expecting access.
Use this service to request A/V equipment and services for your live events and meeting, as well as requests for a Zoom Co-Host. All requests that are made less than seven (7) business days in advance of the event are subject to a $50 late reservation fee ($100 for requests made less than 2 business days from event setup time; $200 for same-day-service), billable to the organization or individual making the reservation. Application of or waiver of such fees are at the sole discretion of Campus Media Services.
Standard operating hours are considered 7:30am to 5:00pm any day of the week, Monday through Friday, in which WSU is open and operating as normal. Any services outside our standard operating hours is considered "After-Hours" (After-Hours rate is billed at the same hourly rate, but may include a 4-hour minimum labor charge).
Request help with an IT-related problem.
Request for assistance in using Zoom.us videoconferencing software. Use this service to request both standard Basic and Licensed Zoom licenses, as well as for all licensing questions and technical support.
Request support or report a problem with the High Performance Computer Cluster.
General classroom support; request assistance with technical and classroom issues, or request equipment / training.
Please check the WSU Software List ( https://webapps.wichita.edu/AppPortfolio/Catalo... ) for the standard, pre-approved available software.
This service request is to be used to ask for a temporary loaner Chromebook for student use.
This request is to be used by the Office of Research Administration (University and IDP) to seek the help of Business Technology. It is used for 'how to' questions, software questions & issues, and reporting requests.
Chairs and Export Compliance approval form with Export Compliant additional documents - HPC
Creating queries, reports, exports, data updates, security changes, or login issues.
Use this service to request assistance with installed AV equipment and live event media support.
Request new connection(s), connection move(s), connection trouble(s), billing changes or other.
This service offering is to be used for sensitive security incidents that do not fit in to the other categories.
Request used to get a budgetary quote for Server Nodes, Switches, Server Racks, and Chassis.
Purchase audio/video equipment for use in your college, department, office, or classroom.