My Recently Visited Services
This request is to be used by the Office of Research Administration (University and IDP) to seek the help of Business Technology. It is used for 'how to' questions, software questions & issues, and reporting requests.
This service request is to be used to ask for a temporary loaner Chromebook for student use.
Request new connection(s), connection move(s), connection trouble(s), billing changes or other.
Please check the WSU Software List ( https://webapps.wichita.edu/AppPortfolio/Catalo... ) for the standard, pre-approved available software.
Request help with an IT-related problem.
Request support or report a problem with the High Performance Computer Cluster.
Request new access, to keep current access, or to remove access to the High Performance Computing Cluster. Please "Sign In" in the upper right corner if you have a myWSU Id#. This will aid your approval process. Please allow requests 2-3 business days to process, before expecting access.
Register to join project management peers for conversations on strengthening governance and delivering meaningful results. This event brings together practitioners to share practical approaches, real-world experiences, and actionable ideas you can apply at your institution. This conference is virtual, free to attend, and includes free PDUs. Submit registration up to Nov. 1st.
Purchase audio/video equipment for use in your college, department, office, or classroom.
Use this service to request A/V equipment and services for your live events and meeting, as well as requests for a Zoom Co-Host. All requests that are made less than seven (7) business days in advance of the event are subject to a $50 late reservation fee ($100 for requests made less than 2 business days from event setup time; $200 for same-day-service), billable to the organization or individual making the reservation. Application of or waiver of such fees are at the sole discretion of Campus Media Services.
Standard operating hours are considered 7:30am to 5:00pm any day of the week, Monday through Friday, in which WSU is open and operating as normal. Any services outside our standard operating hours is considered "After-Hours" (After-Hours rate is billed at the same hourly rate, but may include a 4-hour minimum labor charge).
Need to purchase new application or software as a service? Please use this form to start the process and learn needed steps. After the completion of this form, ITS will notify you if a project is required to install or purchase software.
Use this service to request assistance with installed AV equipment and live event media support.
Submit a ticket to request video production work from the Video Services team at the Media Resources Center.
General classroom support; request assistance with technical and classroom issues, or request equipment / training.
Projects for the six Library graduate students
Creating queries, reports, exports, data updates, security changes, or login issues.
Request for assistance in using Zoom.us videoconferencing software. Use this service to request both standard Basic and Licensed Zoom licenses, as well as for all licensing questions and technical support.
Request for Fupload documents to be processed by a FSBT Analyst. These are typically completed within one business day.
Request assistance, training follow up support.
If you cannot find the service you need, use this service offering to submit a general technology ticket to the ITS Help Desk.