Request for services from the ITS Windows Server Administration Group which includes share drive access, mailbox sizing, VPN access, etc.
Use this Service Request to request a forward of your business phone to either a cell phone or a home phone.
This service offering is to be used for sensitive security incidents that do not fit in to the other categories.
Request help with an IT-related problem.
Request assistance with any telecommunication issue.
Request access or removal of access to required doors for new and existing employees, students, affiliates or partners.
For requests that include multiple individuals, please attach a spreadsheet containing the appropriate information.
Find and request or download standard WSU desktop software
Setup and maintenance of new and existing WSU faculty and staff email accounts.
Creating queries, reports, exports, data updates, security changes, or login issues.
Use this service to request access to TeamDynamix.
This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support for Set up and/or changes involving All-In-One, Desktop, Laptop, IPads and Printers as well as changes involving the operating systems and their setting/rights.
If you cannot find the service you need, use this service offering to submit a general technology ticket to the ITS Help Desk.
Request for assistance in using Zoom.us videoconferencing software. Use this service to request both standard basic and pro zoom licenses, as well as for all licensing questions and technical support.
Use this service to request A/V equipment and services for your live events and meeting, as well as requests for a Zoom Co-Host.
Request service with Internet and Network Connectivity, Server Access, or VPN.
Projects for the six Library graduate students
This service request is to be used to ask for a temporary loaner Chromebook for student use.
Use this service to report EMS errors prohibiting business function(s).
Use this form when requesting a mifi (wireless internet cellular device) to borrow while working remotely. There is no charge for this service currently. These devices can be used as a wireless internet device or can be plugged directly into one device and used as a tethered internet (this is more ideal for remoting in to a campus computer). We ask that people who already have working Internet access allow the MiFi hot spots to go to those who don't.
Request a change to routing rules for an access control list as applied to a VLAN.
Purchase audio/video equipment for use in your college, department, office, or classroom.
Need to purchase new application or software as a service? Please use this form to start the process and learn needed steps.
Login and evaluation issues
Request assistance for help connecting to WSU Secure.
Password Reset Support Request