My Recently Visited Services
Request for assistance in using Zoom.us videoconferencing software. Use this service to request both standard Basic and Licensed Zoom licenses, as well as for all licensing questions and technical support.
This offering is to request support for TeamDynamix when it is not working as expected, to reset a licensed user's Personal Identification Number (PIN) in the event the maximum number of retries has been exceeded, or if a user is having difficulty signing onto TeamDynamix.
Please check the WSU Software Catalog (https://wichita.teamdynamix.com/TDClient/2395/P... for the standard, pre-approved available software.
Request new connection(s), connection move(s), connection trouble(s), billing changes or other.
Request any assistance with computer hardware, software, or printer issues.
Use this service request for error, problem, new addition of equipment or persons whose access needs to be added (also level of access) or removed from the system.
Request assistance with wireless networking at WSU to include:
* Help with connecting your device to the WSU wireless
* Creating a wireless account for conference attendees
* Wireless service or coverage problems
Need to purchase new application or software as a service? Please use this form to start the process and learn needed steps. After the completion of this form, ITS will notify you if a project is required to install or purchase software.
Request a Network change which does not fit into the categories above.
This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support to obtain quotes or request purchase of computer hardware.
Request new access, to keep current access, or to remove access to the High Performance Computing Cluster. Please "Sign In" in the upper right corner if you have a myWSU Id#. This will aid your approval process. Please allow requests 2-3 business days to process, before expecting access.
Request assistance with CME, Marketplace or Web Deposit services.
This ticket is for people wanting service related to Windows fileserver access. Request any configuration changes to fileservers: access, shares, etc.
Request for services from the ITS Windows Server Administration Group which includes share drive access, mailbox sizing, VPN access, etc.
This Strategic Planning Initiative is no longer available. A new direction is being lead by Ashlie Jack, Office of Academic Affairs at 316-978-3589.
State of Kansas law requires WSU to report all IT purchases in a Demand. This will indicate if additional reporting is needed.
This service offering is intended for the repair or resolution of computer-related hardware or software issues.