Request for services from the ITS Windows Server Administration Group which includes share drive access, mailbox sizing, VPN access, etc.
Request for services from the ITS Unix Server Administration Group.
Request a change to a switchport.
Password Reset Support Request
Request assistance with any telecommunication issue.
This request is to be used to seek help when anything on the desktop is broken and you need assistance from the ITS Desktop Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, Tablets and Printers as well as their operating systems or their setting/rights plus Desktop end user applications or software.
Request help with an IT-related problem.
Request assistance with CME, Marketplace or Web Deposit services.
This ticket is used for tracking and reporting the last remaining tasks on projects if needed for timely project closure.
Use this service to report EMS errors prohibiting business function(s).
This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support for Set up and/or changes involving All-In-One, Desktop, Laptop, IPads and Printers as well as changes involving the operating systems and their setting/rights.
Request new access, to keep current access, or to remove access to the High Performance Computing Cluster or XSEDE. Please "Sign In" in the upper right corner if you have a myWSU Id#. This will aid your approval process.
For installation of new computers, printers, or other technology devices, clients will select this offering.
Use this service request to ask for a temporary loaner Windows or mac Laptop.
Use this service to request assistance with installed AV equipment and live event media support.
Report a problem with the High Performance Computer Cluster.
Use this form to request Email Support
Request for assistance in using Zoom.us videoconferencing software. Use this service to request both standard basic and pro zoom licenses, as well as for all licensing questions and technical support.
Request a change to routing rules for an access control list as applied to a VLAN.
Request help with an IT-related problem.
Technology support for University Libraries
Request to access security camera video recordings, install a security camera or troubleshoot/replace a faulty camera.
Request a new Perceptive Content (ImageNow) implementation which may include a new drawer, application plan, or scanning device.