My Recently Visited Services
This request is used to submit and evaluate personal international travel requests and WSU international travel requests.
This service offering is intended for the repair or resolution of computer-related hardware or software issues.
Purchase audio/video equipment for use in your college, department, office, or classroom.
Request a new Perceptive Content (ImageNow) implementation which may include a new drawer, application plan, or scanning device.
Submit a ticket to request video production work from the Video Services team at the Media Resources Center.
Setup and maintenance of new and existing WSU faculty and staff email accounts.
Request for assistance in using Zoom.us videoconferencing software. Use this service to request both standard Basic and Licensed Zoom licenses, as well as for all licensing questions and technical support.
This ticket is used for tracking and reporting the last remaining tasks on projects if needed for timely project closure.
Scanning of analog materials; preparing digital materials for the Web; creating metadata; quality control, uploading digital files to SOAR or other library content management systems.
Use this service to request A/V equipment and services for your live events and meeting, as well as requests for a Zoom Co-Host. All requests that are made less than seven (7) business days in advance of the event are subject to a $50 late reservation fee ($100 for requests made less than 2 business days from event setup time; $200 for same-day-service), billable to the organization or individual making the reservation. Application of or waiver of such fees are at the sole discretion of Campus Media Services.
Standard operating hours are considered 7:30am to 5:00pm any day of the week, Monday through Friday, in which WSU is open and operating as normal. Any services outside our standard operating hours is considered "After-Hours" (After-Hours rate is billed at the same hourly rate, but may include a 4-hour minimum labor charge).
General classroom support; request assistance with technical and classroom issues, or request equipment / training.
This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support to obtain quotes or request purchase of computer hardware.
Please check the WSU Software List ( https://webapps.wichita.edu/AppPortfolio/Catalo... ) for the standard, pre-approved available software.
This service is used for individuals wanting information on having training provided.
This offering is to request support for TeamDynamix when it is not working as expected, to reset a licensed user's Personal Identification Number (PIN) in the event the maximum number of retries has been exceeded, or if a user is having difficulty signing onto TeamDynamix, or managing a project.
Use this service to request assistance with installed AV equipment and live event media support.
Request assistance with any telecommunication issue.