My Recently Visited Services
Request insight or training from the Project Management Office: Project Management, Portfolio and Project Management, Requirements Gathering, Change Management, RFP, Risk Matrix, advise to put projects back on track, Project or Program mentoring, etc.
This offering is to request support for TeamDynamix when it is not working as expected, to reset a licensed user's Personal Identification Number (PIN) in the event the maximum number of retries has been exceeded, or if a user is having difficulty signing onto TeamDynamix, or managing a project.
Request access for a new user or change access for an existing user.
Please check the WSU Software List ( https://webapps.wichita.edu/AppPortfolio/Catalo... ) for the standard, pre-approved available software.
This request is to be used to seek help when anything on the desktop is broken and you need assistance from the ITS Desktop Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, Tablets and Printers as well as their operating systems or their setting/rights plus Desktop end user applications or software.
Use this service to request A/V equipment and services for your live events and meeting, as well as requests for a Zoom Co-Host. All requests that are made less than seven (7) business days in advance of the event are subject to a $50 late reservation fee ($100 for requests made less than 2 business days from event setup time; $200 for same-day-service), billable to the organization or individual making the reservation. Application of or waiver of such fees are at the sole discretion of Campus Media Services.
Standard operating hours are considered 7:30am to 5:00pm any day of the week, Monday through Friday, in which WSU is open and operating as normal. Any services outside our standard operating hours is considered "After-Hours" (After-Hours rate is billed at the same hourly rate, but may include a 4-hour minimum labor charge).
General classroom support; request assistance with technical and classroom issues, or request equipment / training.
Request support or report a problem with the High Performance Computer Cluster.
This request is used to submit and evaluate personal international travel requests and WSU international travel requests.
This service request is to be used to ask for a temporary loaner Chromebook for student use.
Request used to get a budgetary quote for Server Nodes, Switches, Server Racks, and Chassis.
Request for services from the ITS Windows Server Administration Group which includes share drive access, mailbox sizing, VPN access, etc.
Need to purchase new application or software as a service? Please use this form to start the process and learn needed steps. After the completion of this form, ITS will notify you if a project is required to install or purchase software.
This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support for Set up and/or changes involving All-In-One, Desktop, Laptop, IPads and Printers as well as changes involving the operating systems and their setting/rights.
Request assistance with any telecommunication issue.
Use this project request to submit KITO demand.
Request assistance with Marketplace or Web Deposit services.
Creating queries, reports, exports, data updates, security changes, or login issues.
Purchase audio/video equipment for use in your college, department, office, or classroom.
Request assistance, training follow up support.
Use this service to request assistance with installed AV equipment and live event media support.