My Recently Visited Services
Request support or report a problem with the High Performance Computer Cluster.
Request for assistance in using Zoom.us videoconferencing software. Use this service to request both standard Basic and Licensed Zoom licenses, as well as for all licensing questions and technical support.
This ticket is for people wanting service related to Windows fileserver access. Request any configuration changes to fileservers: access, shares, etc.
Request new connection(s), connection move(s), connection trouble(s), billing changes or other.
Purchase audio/video equipment for use in your college, department, office, or classroom.
Use this service to request assistance with installed AV equipment and live event media support.
Use this service to request A/V equipment and services for your live events and meeting, as well as requests for a Zoom Co-Host. All requests that are made less than seven (7) business days in advance of the event are subject to a $50 late reservation fee ($100 for requests made less than 2 business days from event setup time; $200 for same-day-service), billable to the organization or individual making the reservation. Application of or waiver of such fees are at the sole discretion of Campus Media Services.
Standard operating hours are considered 7:30am to 5:00pm any day of the week, Monday through Friday, in which WSU is open and operating as normal. Any services outside our standard operating hours is considered "After-Hours" (After-Hours rate is billed at the same hourly rate, but may include a 4-hour minimum labor charge).
Please check the WSU Software List ( https://webapps.wichita.edu/AppPortfolio/Catalo... ) for the standard, pre-approved available software.
This service request is to be used to ask for a temporary loaner Chromebook for student use.
If you cannot find the service you need, use this service offering to submit a general technology ticket to the ITS Help Desk.
Request help with an IT-related problem.
Request assistance, training follow up support.
Register to join project management peers for conversations on strengthening governance and delivering meaningful results. This event brings together practitioners to share practical approaches, real-world experiences, and actionable ideas you can apply at your institution. This conference is virtual, free to attend, and includes free PDUs. Submit registration up to Nov. 1st.
General classroom support; request assistance with technical and classroom issues, or request equipment / training.
Use this service request for assistance in connecting to the WSU VPN, connecting remotely to your computer or requesting access to a new application.
Request for Fupload documents to be processed by a FSBT Analyst. These are typically completed within one business day.
Scanning of analog materials; preparing digital materials for the Web; creating metadata; quality control, uploading digital files to SOAR or other library content management systems.
Request new access, to keep current access, or to remove access to the High Performance Computing Cluster. Please "Sign In" in the upper right corner if you have a myWSU Id#. This will aid your approval process. Please allow requests 2-3 business days to process, before expecting access.
This service offering is to be used for sensitive security incidents that do not fit in to the other categories.