My Recently Visited Services
Request used to get a budgetary quote for Server Nodes, Switches, Server Racks, and Chassis.
This offering is to request support for TeamDynamix when it is not working as expected, to reset a licensed user's Personal Identification Number (PIN) in the event the maximum number of retries has been exceeded, or if a user is having difficulty signing onto TeamDynamix, or managing a project.
Request for services from the ITS Unix Server Administration Group.
This service offering is to be used for sensitive security incidents that do not fit in to the other categories.
Request any assistance with computer hardware, software, or printer issues.
Use this service to request A/V equipment and services for your live events and meeting, as well as requests for a Zoom Co-Host. All requests that are made less than seven (7) business days in advance of the event are subject to a $50 late reservation fee ($100 for requests made less than 2 business days from event setup time; $200 for same-day-service), billable to the organization or individual making the reservation. Application of or waiver of such fees are at the sole discretion of Campus Media Services.
Standard operating hours are considered 7:30am to 5:00pm any day of the week, Monday through Friday, in which WSU is open and operating as normal. Any services outside our standard operating hours is considered "After-Hours" (After-Hours rate is billed at the same hourly rate, but may include a 4-hour minimum labor charge).
This service is used for individuals wanting information on having training provided.
This request is to be used to seek help when anything on the desktop is broken and you need assistance from the ITS Desktop Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, Tablets and Printers as well as their operating systems or their setting/rights plus Desktop end user applications or software.
Request new access, to keep current access, or to remove access to the High Performance Computing Cluster. Please "Sign In" in the upper right corner if you have a myWSU Id#. This will aid your approval process. Please allow requests 2-3 business days to process, before expecting access.
Request service with Internet and Network Connectivity, Server Access, or VPN.
Use this service request for assistance in connecting to the WSU VPN, connecting remotely to your computer or requesting access to a new application.
Request assistance with any telecommunication issue.
This request is to be used by the Office of Research Administration (University and IDP) to seek the help of Business Technology. It is used for 'how to' questions, software questions & issues, and reporting requests.
Request assistance with wireless networking at WSU to include:
* Help with connecting your device to the WSU wireless
* Creating a wireless account for conference attendees
* Wireless service or coverage problems
Request assistance with Marketplace or Web Deposit services.
General classroom support; request assistance with technical and classroom issues, or request equipment / training.
Request access for a new user or change access for an existing user.
This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support to obtain quotes or request purchase of computer hardware.
Please check the WSU Software List ( https://webapps.wichita.edu/AppPortfolio/Catalo... ) for the standard, pre-approved available software.
Purchase audio/video equipment for use in your college, department, office, or classroom.
Request new connection(s), connection move(s), connection trouble(s), billing changes or other.
Use this service for requesting contacts and organizations to be added, modified or removed from EMS.
If you cannot find the service you need, use this service offering to submit a general technology ticket to the ITS Help Desk.