My Recently Visited Services
This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support for Set up and/or changes involving All-In-One, Desktop, Laptop, IPads and Printers as well as changes involving the operating systems and their setting/rights.
This service request is to be used to ask for a temporary loaner Chromebook for student use.
This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support to obtain quotes or request purchase of computer hardware.
Request a Network change which does not fit into the categories above.
Please enter the name and myWSU ID for the user(s) who requires access to EMS.
Request assistance with any telecommunication issue.
Use this service for requesting contacts and organizations to be added, modified or removed from EMS.
Request for services from the ITS Windows Server Administration Group which includes share drive access, mailbox sizing, VPN access, etc.
Request new access, to keep current access, or to remove access to the High Performance Computing Cluster. Please "Sign In" in the upper right corner if you have a myWSU Id#. This will aid your approval process. Please allow requests 2-3 business days to process, before expecting access.
Request assistance with Marketplace or Web Deposit services.
Use this service to request A/V equipment and services for your live events and meeting, as well as requests for a Zoom Co-Host. All requests that are made less than seven (7) business days in advance of the event are subject to a $50 late reservation fee ($100 for requests made less than 2 business days from event setup time; $200 for same-day-service), billable to the organization or individual making the reservation. Application of or waiver of such fees are at the sole discretion of Campus Media Services.
Standard operating hours are considered 7:30am to 5:00pm any day of the week, Monday through Friday, in which WSU is open and operating as normal. Any services outside our standard operating hours is considered "After-Hours" (After-Hours rate is billed at the same hourly rate, but may include a 4-hour minimum labor charge).
Request assistance with wireless networking at WSU to include:
* Help with connecting your device to the WSU wireless
* Creating a wireless account for conference attendees
* Wireless service or coverage problems
Request support or report a problem with the High Performance Computer Cluster.
This request is to be used to seek help when anything on the desktop is broken and you need assistance from the ITS Desktop Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, Tablets and Printers as well as their operating systems or their setting/rights plus Desktop end user applications or software.
Request for assistance in using Zoom.us videoconferencing software. Use this service to request both standard Basic and Licensed Zoom licenses, as well as for all licensing questions and technical support.
This offering is to request support for TeamDynamix when it is not working as expected, to reset a licensed user's Personal Identification Number (PIN) in the event the maximum number of retries has been exceeded, or if a user is having difficulty signing onto TeamDynamix, or managing a project.
This ticket is used for tracking and reporting the last remaining tasks on projects if needed for timely project closure.
This service is used for individuals wanting information on having training provided.
Request service with Internet and Network Connectivity, Server Access, or VPN.
Scanning of analog materials; preparing digital materials for the Web; creating metadata; quality control, uploading digital files to SOAR or other library content management systems.
This Strategic Planning Initiative is no longer available. A new direction is being lead by Ashlie Jack, Office of Academic Affairs at 316-978-3589.