My Recently Visited Services

This service offering is to be used for sensitive security incidents that do not fit in to the other categories.


Request access for a new user or change access for an existing user.


Report wireless problems in the campus residence halls


Request assistance with Marketplace or Web Deposit services.


Use this service request for error, problem, new addition of equipment or persons whose access needs to be added (also level of access) or removed from the system.


Need to purchase new application or software as a service? Please use this form to start the process and learn needed steps. After the completion of this form, ITS will notify you if a project is required to install or purchase software.


Use this form to request Email Support


Request used to get a budgetary quote for Server Nodes, Switches, Server Racks, and Chassis.


Purchase audio/video equipment for use in your college, department, office, or classroom.


Request new connection(s), connection move(s), connection trouble(s), billing changes or other.


Request for services from the ITS Windows Server Administration Group which includes share drive access, mailbox sizing, VPN access, etc.


Request help with an IT-related problem.


Use this service to request A/V equipment and services for your live events and meeting, as well as requests for a Zoom Co-Host. All requests that are made less than seven (7) business days in advance of the event are subject to a $50 late reservation fee ($100 for requests made less than 2 business days from event setup time; $200 for same-day-service), billable to the organization or individual making the reservation. Application of or waiver of such fees are at the sole discretion of Campus Media Services.

Standard operating hours are considered 7:30am to 5:00pm any day of the week, Monday through Friday, in which WSU is open and operating as normal. Any services outside our standard operating hours is considered "After-Hours" (After-Hours rate is billed at the same hourly rate, but may include a 4-hour minimum labor charge).


Please enter the name and myWSU ID for the user(s) who requires access to EMS.


This service request is to be used to ask for a temporary loaner Chromebook for student use.


This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support for Set up and/or changes involving All-In-One, Desktop, Laptop, IPads and Printers as well as changes involving the operating systems and their setting/rights.


If you cannot find the service you need, use this service offering to submit a general technology ticket to the ITS Help Desk.


Use this service request for assistance in connecting to the WSU VPN, connecting remotely to your computer or requesting access to a new application.


Chairs and Export Compliance approval form with Export Compliant additional documents - HPC


Technology support for University Libraries


This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support to obtain quotes or request purchase of computer hardware.


Use this section to create an MRC Project Request