My Recently Visited Services
This offering is to request support for TeamDynamix when it is not working as expected, to reset a licensed user's Personal Identification Number (PIN) in the event the maximum number of retries has been exceeded, or if a user is having difficulty signing onto TeamDynamix, or managing a project.
Use this service to request A/V equipment and services for your live events and meeting, as well as requests for a Zoom Co-Host. All requests that are made less than seven (7) business days in advance of the event are subject to a $50 late reservation fee ($100 for requests made less than 2 business days from event setup time; $200 for same-day-service), billable to the organization or individual making the reservation. Application of or waiver of such fees are at the sole discretion of Campus Media Services.
Standard operating hours are considered 7:30am to 5:00pm any day of the week, Monday through Friday, in which WSU is open and operating as normal. Any services outside our standard operating hours is considered "After-Hours" (After-Hours rate is billed at the same hourly rate, but may include a 4-hour minimum labor charge).
Request Corbin Hall computer lab and equipment reservation.
Request a new Perceptive Content (ImageNow) implementation which may include a new drawer, application plan, or scanning device.
Request a Network change which does not fit into the categories above.
Setup and maintenance of new and existing WSU faculty and staff email accounts.
Request for services from the ITS Windows Server Administration Group which includes share drive access, mailbox sizing, VPN access, etc.
Request assistance with Marketplace or Web Deposit services.
Use this service to request assistance with installed AV equipment and live event media support.
This service offering is to be used for sensitive security incidents that do not fit in to the other categories.
Please enter the name and myWSU ID for the user(s) who requires access to EMS.
General classroom support; request assistance with technical and classroom issues, or request equipment / training.
Request for assistance in using Zoom.us videoconferencing software. Use this service to request both standard Basic and Licensed Zoom licenses, as well as for all licensing questions and technical support.
Request new access, to keep current access, or to remove access to the High Performance Computing Cluster. Please "Sign In" in the upper right corner if you have a myWSU Id#. This will aid your approval process. Please allow requests 2-3 business days to process, before expecting access.
This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support for Set up and/or changes involving All-In-One, Desktop, Laptop, IPads and Printers as well as changes involving the operating systems and their setting/rights.
Submit a ticket to request video production work from the Video Services team at the Media Resources Center.
This service request is to be used to ask for a temporary loaner Chromebook for student use.
Report DOS copier issues.
Request for Fupload documents to be processed by a FSBT Analyst. These are typically completed within one business day.
This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support to obtain quotes or request purchase of computer hardware.
Request support or report a problem with the High Performance Computer Cluster.
Request service with Internet and Network Connectivity, Server Access, or VPN.
Use this service request to ask for a temporary loaner Windows or mac Laptop.