My Recently Visited Services
This request is to be used by the Office of Research Administration (University and IDP) to seek the help of Business Technology. It is used for 'how to' questions, software questions & issues, and reporting requests.
This service offering is to be used for sensitive security incidents that do not fit in to the other categories.
This service is used for individuals wanting information on having training provided.
This offering is to request support for TeamDynamix when it is not working as expected, to reset a licensed user's Personal Identification Number (PIN) in the event the maximum number of retries has been exceeded, or if a user is having difficulty signing onto TeamDynamix, or managing a project.
Submit a ticket to request video production work from the Video Services team at the Media Resources Center.
Use this request to make configuration changes to the system such as room/building addition or inactivation; adding categories; resource pricing changes; etc.
Setup and maintenance of new and existing WSU faculty and staff email accounts.
Use this service request to ask for a temporary loaner Windows or mac Laptop.
Purchase audio/video equipment for use in your college, department, office, or classroom.
Request support or report a problem with the High Performance Computer Cluster.
This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support to obtain quotes or request purchase of computer hardware.
Request for assistance in using Zoom.us videoconferencing software. Use this service to request both standard Basic and Licensed Zoom licenses, as well as for all licensing questions and technical support.
Please check the WSU Software List ( https://webapps.wichita.edu/AppPortfolio/Catalo... ) for the standard, pre-approved available software.
Use this service to request A/V equipment and services for your live events and meeting, as well as requests for a Zoom Co-Host. All requests that are made less than seven (7) business days in advance of the event are subject to a $50 late reservation fee ($100 for requests made less than 2 business days from event setup time; $200 for same-day-service), billable to the organization or individual making the reservation. Application of or waiver of such fees are at the sole discretion of Campus Media Services.
Standard operating hours are considered 7:30am to 5:00pm any day of the week, Monday through Friday, in which WSU is open and operating as normal. Any services outside our standard operating hours is considered "After-Hours" (After-Hours rate is billed at the same hourly rate, but may include a 4-hour minimum labor charge).
Request a new Perceptive Content (ImageNow) implementation which may include a new drawer, application plan, or scanning device.
Request assistance with Marketplace or Web Deposit services.
Request service with Internet and Network Connectivity, Server Access, or VPN.
Request assistance with any telecommunication issue.
Report DOS copier issues.