My Recently Visited Services
This offering is to request support for TeamDynamix when it is not working as expected, to reset a licensed user's Personal Identification Number (PIN) in the event the maximum number of retries has been exceeded, or if a user is having difficulty signing onto TeamDynamix, or managing a project.
If you cannot find the service you need, use this service offering to submit a general technology ticket to the ITS Help Desk.
General classroom support; request assistance with technical and classroom issues, or request equipment / training.
Use this service request for assistance in connecting to the WSU VPN, connecting remotely to your computer or requesting access to a new application.
Use this service to request assistance with installed AV equipment and live event media support.
Request assistance with Marketplace or Web Deposit services.
Request for services from the ITS Windows Server Administration Group which includes share drive access, mailbox sizing, VPN access, etc.
This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support for Set up and/or changes involving All-In-One, Desktop, Laptop, IPads and Printers as well as changes involving the operating systems and their setting/rights.
Request for assistance in using Zoom.us videoconferencing software. Use this service to request both standard Basic and Licensed Zoom licenses, as well as for all licensing questions and technical support.
Request assistance with any telecommunication issue.
Use this request to make configuration changes to the system such as room/building addition or inactivation; adding categories; resource pricing changes; etc.
This service request is to be used to ask for a temporary loaner Chromebook for student use.
This Strategic Planning Initiative is no longer available. A new direction is being lead by Ashlie Jack, Office of Academic Affairs at 316-978-3589.
Use this service request for error, problem, new addition of equipment or persons whose access needs to be added (also level of access) or removed from the system.
This request is to be used by the Office of Research Administration (University and IDP) to seek the help of Business Technology. It is used for 'how to' questions, software questions & issues, and reporting requests.
This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support to obtain quotes or request purchase of computer hardware.
Request new access, to keep current access, or to remove access to the High Performance Computing Cluster. Please "Sign In" in the upper right corner if you have a myWSU Id#. This will aid your approval process. Please allow requests 2-3 business days to process, before expecting access.
Setup and maintenance of new and existing WSU faculty and staff email accounts.
Request support or report a problem with the High Performance Computer Cluster.
Please check the WSU Software List (https://webapps.wichita.edu/AppPortfolio/Catalo... for the standard, pre-approved available software.