My Recently Visited Services

Request for services from the ITS Windows Server Administration Group which includes share drive access, mailbox sizing, VPN access, etc.

Request new access, to keep current access, or to remove access to the High Performance Computing Cluster. Please "Sign In" in the upper right corner if you have a myWSU Id#. This will aid your approval process. Please allow requests 2-3 business days to process, before expecting access.

Request assistance with any telecommunication issue.

This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support for Set up and/or changes involving All-In-One, Desktop, Laptop, IPads and Printers as well as changes involving the operating systems and their setting/rights.

Request a change to DHCP/DDNS records.

Technology support for University Libraries

For other requests that don't fall into another category, this is the "catch-all" ticket type.

Use this service to request assistance with installed AV equipment and live event media support.

This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support to obtain quotes or request purchase of computer hardware.

Purchase audio/video equipment for use in your college, department, office, or classroom.

Request technical help with DegreeWorks

This offering is for the installation of software for Engineering Dean's office and Industrial Engineering.

Request help with an IT-related problem.

Request for assistance in using videoconferencing software. Use this service to request both standard basic and pro zoom licenses, as well as for all licensing questions and technical support.

Use this service to request access to TeamDynamix.

Please ask any questions or report any issues around Strategic Planning including how to, technical, concept or process questions.

This service offering is to be used for sensitive security incidents that do not fit in to the other categories.

This request is to be used to seek help when anything on the desktop is broken and you need assistance from the ITS Desktop Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, Tablets and Printers as well as their operating systems or their setting/rights plus Desktop end user applications or software.

If you cannot find the service you need, use this service offering to submit a general technology ticket to the ITS Help Desk.

Report a problem with the High Performance Computer Cluster.

General classroom support; request assistance with technical and classroom issues, or request equipment / training.