My Recently Visited Services
Request support or report a problem with the High Performance Computer Cluster.
This service offering is to suggest improvements to Information Technology Services.
This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support for Set up and/or changes involving All-In-One, Desktop, Laptop, IPads and Printers as well as changes involving the operating systems and their setting/rights.
Use this service to request A/V equipment and services for your live events and meeting, as well as requests for a Zoom Co-Host. All requests that are made less than seven (7) business days in advance of the event are subject to a $50 late reservation fee ($100 for requests made less than 2 business days from event setup time; $200 for same-day-service), billable to the organization or individual making the reservation. Application of or waiver of such fees are at the sole discretion of Campus Media Services.
Standard operating hours are considered 7:30am to 5:00pm any day of the week, Monday through Friday, in which WSU is open and operating as normal. Any services outside our standard operating hours is considered "After-Hours" (After-Hours rate is billed at the same hourly rate, but may include a 4-hour minimum labor charge).
General classroom support; request assistance with technical and classroom issues, or request equipment / training.
Request assistance with any telecommunication issue.
Request a new Perceptive Content (ImageNow) implementation which may include a new drawer, application plan, or scanning device.
Request assistance with Marketplace or Web Deposit services.
Request new access, to keep current access, or to remove access to the High Performance Computing Cluster. Please "Sign In" in the upper right corner if you have a myWSU Id#. This will aid your approval process. Please allow requests 2-3 business days to process, before expecting access.
Request for Fupload documents to be processed by a FSBT Analyst. These are typically completed within one business day.
Request Corbin Hall computer lab and equipment reservation.
Request for services from the ITS Unix Server Administration Group.
Request a Network change which does not fit into the categories above.
Use this service for requesting contacts and organizations to be added, modified or removed from EMS.
Request service with Internet and Network Connectivity, Server Access, or VPN.
This Strategic Planning Initiative is no longer available. A new direction is being lead by Ashlie Jack, Office of Academic Affairs at 316-978-3589.
Request for services from the ITS Windows Server Administration Group which includes share drive access, mailbox sizing, VPN access, etc.
Creating queries, reports, exports, data updates, security changes, or login issues.
Request support for or report an issue with Perceptive Content (ImageNow or WebNow).
Use this service to request assistance with installed AV equipment and live event media support.
Use this service request to ask for a temporary loaner Windows or mac Laptop.