My Recently Visited Services
Use this service request for assistance in connecting to the WSU VPN, connecting remotely to your computer or requesting access to a new application.
This offering is to request support for TeamDynamix when it is not working as expected, to reset a licensed user's Personal Identification Number (PIN) in the event the maximum number of retries has been exceeded, or if a user is having difficulty signing onto TeamDynamix, or managing a project.
Use this request to make configuration changes to the system such as room/building addition or inactivation; adding categories; resource pricing changes; etc.
Please check the WSU Software List ( https://webapps.wichita.edu/AppPortfolio/Catalo... ) for the standard, pre-approved available software.
This service request is to be used to ask for a temporary loaner Chromebook for student use.
This request is to be used by the Office of Research Administration (University and IDP) to seek the help of Business Technology. It is used for 'how to' questions, software questions & issues, and reporting requests.
Request assistance with Marketplace or Web Deposit services.
Purchase audio/video equipment for use in your college, department, office, or classroom.
Request for services from the ITS Windows Server Administration Group which includes share drive access, mailbox sizing, VPN access, etc.
General classroom support; request assistance with technical and classroom issues, or request equipment / training.
Use this service to request A/V equipment and services for your live events and meeting, as well as requests for a Zoom Co-Host. All requests that are made less than seven (7) business days in advance of the event are subject to a $50 late reservation fee ($100 for requests made less than 2 business days from event setup time; $200 for same-day-service), billable to the organization or individual making the reservation. Application of or waiver of such fees are at the sole discretion of Campus Media Services.
Standard operating hours are considered 7:30am to 5:00pm any day of the week, Monday through Friday, in which WSU is open and operating as normal. Any services outside our standard operating hours is considered "After-Hours" (After-Hours rate is billed at the same hourly rate, but may include a 4-hour minimum labor charge).
Request assistance with any telecommunication issue.
This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support for Set up and/or changes involving All-In-One, Desktop, Laptop, IPads and Printers as well as changes involving the operating systems and their setting/rights.
Use this service to request assistance with installed AV equipment and live event media support.
Submit a ticket to request video production work from the Video Services team at the Media Resources Center.
Request lists, screening, assignment changes, and disqualification to donor prospect records.
This service is used for individuals wanting information on having training provided.
Request for services from the ITS Unix Server Administration Group.
This service offering is to be used for sensitive security incidents that do not fit in to the other categories.
This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support to obtain quotes or request purchase of computer hardware.
This service offering is to suggest improvements to Information Technology Services.