My Recently Visited Services

Report wireless problems in the campus residence halls


Use this section to create an MRC Project Request


Request for assistance in using Zoom.us videoconferencing software. Use this service to request both standard Basic and Licensed Zoom licenses, as well as for all licensing questions and technical support.


This request is to be used to seek help when anything on the desktop is broken and you need assistance from the ITS Desktop Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, Tablets and Printers as well as their operating systems or their setting/rights plus Desktop end user applications or software.


Use this form to request Email Support


Use this service request to ask for a temporary loaner Windows or mac Laptop.


This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support for Set up and/or changes involving All-In-One, Desktop, Laptop, IPads and Printers as well as changes involving the operating systems and their setting/rights.


Request a Network change which does not fit into the categories above.


This Service Request is to be used to schedule the disabling of an employee's access. It will be used to disable access of Active Directory, Employee Door Lock Access, Phone Systems and Employee Banner access.


Technology support for University Libraries


Creating queries, reports, exports, data updates, security changes, or login issues.


Chairs and Export Compliance approval form with Export Compliant additional documents - HPC


Request assistance with Marketplace or Web Deposit services.


Request service with Internet and Network Connectivity, Server Access, or VPN.


Request for services from the ITS Unix Server Administration Group.


Setup and maintenance of new and existing WSU faculty and staff email accounts.


Request access for a new user or change access for an existing user.


General classroom support; request assistance with technical and classroom issues, or request equipment / training.


This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support to obtain quotes or request purchase of computer hardware.


Request assistance with wireless networking at WSU to include:
* Help with connecting your device to the WSU wireless
* Creating a wireless account for conference attendees
* Wireless service or coverage problems


Request support for or report an issue with Perceptive Content (ImageNow or WebNow).


Submit a ticket to request video production work from the Video Services team at the Media Resources Center.


Request new connection(s), connection move(s), connection trouble(s), billing changes or other.


Request for services from the ITS Windows Server Administration Group which includes share drive access, mailbox sizing, VPN access, etc.