My Recently Visited Services
This offering is to request support for TeamDynamix when it is not working as expected, to reset a licensed user's Personal Identification Number (PIN) in the event the maximum number of retries has been exceeded, or if a user is having difficulty signing onto TeamDynamix, or managing a project.
General classroom support; request assistance with technical and classroom issues, or request equipment / training.
Request for assistance in using Zoom.us videoconferencing software. Use this service to request both standard Basic and Licensed Zoom licenses, as well as for all licensing questions and technical support.
Request for services from the ITS Unix Server Administration Group.
Request a Network change which does not fit into the categories above.
This service offering is intended for the repair or resolution of computer-related hardware or software issues.
This service request is to be used to ask for a temporary loaner Chromebook for student use.
Scanning of analog materials; preparing digital materials for the Web; creating metadata; quality control, uploading digital files to SOAR or other library content management systems.
Request assistance with Marketplace or Web Deposit services.
Setup and maintenance of new and existing WSU faculty and staff email accounts.
Use this service to request A/V equipment and services for your live events and meeting, as well as requests for a Zoom Co-Host. All requests that are made less than seven (7) business days in advance of the event are subject to a $50 late reservation fee ($100 for requests made less than 2 business days from event setup time; $200 for same-day-service), billable to the organization or individual making the reservation. Application of or waiver of such fees are at the sole discretion of Campus Media Services.
Standard operating hours are considered 7:30am to 5:00pm any day of the week, Monday through Friday, in which WSU is open and operating as normal. Any services outside our standard operating hours is considered "After-Hours" (After-Hours rate is billed at the same hourly rate, but may include a 4-hour minimum labor charge).
This request is to be used to seek help when anything on the desktop is broken and you need assistance from the ITS Desktop Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, Tablets and Printers as well as their operating systems or their setting/rights plus Desktop end user applications or software.
Submit a ticket to request video production work from the Video Services team at the Media Resources Center.
Request lists, screening, assignment changes, and disqualification to donor prospect records.
Request assistance, training follow up support, or report a problem with myTraining.
Please check the WSU Software List ( https://webapps.wichita.edu/AppPortfolio/Catalo... ) for the standard, pre-approved available software.
Chairs and Export Compliance approval form for Export Compliant servers - HPC
This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support to obtain quotes or request purchase of computer hardware.