My Recently Visited Services

This request is to be used to seek help when anything on the desktop is broken and you need assistance from the ITS Desktop Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, Tablets and Printers as well as their operating systems or their setting/rights plus Desktop end user applications or software.


Request access to WSU's DocuSign system.


This offering is to request support for TeamDynamix when it is not working as expected, to reset a licensed user's Personal Identification Number (PIN) in the event the maximum number of retries has been exceeded, or if a user is having difficulty signing onto TeamDynamix.


If you cannot find the service you need, use this service offering to submit a general technology ticket to the ITS Help Desk.


ENG ME: help with any IT equipment that was working and isn't now


Request help with an IT-related problem.


Request new access, to keep current access, or to remove access to the High Performance Computing Cluster. Please "Sign In" in the upper right corner if you have a myWSU Id#. This will aid your approval process. Please allow requests 2-3 business days to process, before expecting access.


Need to purchase new application or software as a service? Please use this form to start the process and learn needed steps. After the completion of this form, ITS will notify you if a project is required to install or purchase software.


Use this service request for error, problem, new addition of equipment or persons whose access needs to be added (also level of access) or removed from the system.


Request assistance with any telecommunication issue.


Request any assistance with computer hardware, software, or printer issues.


Use this form to request Email Support


Technology support for University Libraries


Request a new Perceptive Content (ImageNow) implementation which may include a new drawer, application plan, or scanning device.


This service request is to be used to ask for a temporary loaner Chromebook for student use.


This service offering is to suggest improvements to Information Technology Services.


Use this service to request help from the Math/Statistics/Physics Departments


This offering is for the installation of software for Engineering Dean's office and Industrial Engineering.


This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support for Set up and/or changes involving All-In-One, Desktop, Laptop, IPads and Printers as well as changes involving the operating systems and their setting/rights.


General classroom support; request assistance with technical and classroom issues, or request equipment / training.