My Recently Visited Services
Request support for or report an issue with Perceptive Content (ImageNow or WebNow).
Request for services from the ITS Unix Server Administration Group.
Request new access, to keep current access, or to remove access to the High Performance Computing Cluster. Please "Sign In" in the upper right corner if you have a myWSU Id#. This will aid your approval process. Please allow requests 2-3 business days to process, before expecting access.
This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support to obtain quotes or request purchase of computer hardware.
This offering is to request support for TeamDynamix when it is not working as expected, to reset a licensed user's Personal Identification Number (PIN) in the event the maximum number of retries has been exceeded, or if a user is having difficulty signing onto TeamDynamix, or managing a project.
Request for assistance in using Zoom.us videoconferencing software. Use this service to request both standard Basic and Licensed Zoom licenses, as well as for all licensing questions and technical support.
Request assistance with Marketplace or Web Deposit services.
Please enter the name and myWSU ID for the user(s) who requires access to EMS.
Request assistance with wireless networking at WSU to include:
* Help with connecting your device to the WSU wireless
* Creating a wireless account for conference attendees
* Wireless service or coverage problems
Need to purchase new application or software as a service? Please use this form to start the process and learn needed steps. After the completion of this form, ITS will notify you if a project is required to install or purchase software.
This service offering is intended for the repair or resolution of computer-related hardware or software issues.
Use this request to make configuration changes to the system such as room/building addition or inactivation; adding categories; resource pricing changes; etc.
General classroom support; request assistance with technical and classroom issues, or request equipment / training.
Request insight or training from the Project Management Office: Project Management, Portfolio and Project Management, Requirements Gathering, Change Management, RFP, Risk Matrix, advise to put projects back on track, Project or Program mentoring, etc.
Chairs and Export Compliance approval form with Export Compliant additional documents - HPC
Use this service to request assistance with installed AV equipment and live event media support.
This ticket is for people wanting service related to Windows fileserver access. Request any configuration changes to fileservers: access, shares, etc.
Request a Network change which does not fit into the categories above.
Request used to get a budgetary quote for Server Nodes, Switches, Server Racks, and Chassis.
This ticket is used for tracking and reporting the last remaining tasks on projects if needed for timely project closure.