Popular Services

Request help with an IT-related problem.


Request assistance with any telecommunication issue.


This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support for Set up and/or changes involving All-In-One, Desktop, Laptop, IPads and Printers as well as changes involving the operating systems and their setting/rights.


Request for services from the ITS Windows Server Administration Group which includes share drive access, mailbox sizing, VPN access, etc.


Request a change to DHCP/DDNS records.


Use this form to request Email Support


Use this service to request A/V equipment and services for your live events and meeting, as well as requests for a Zoom Co-Host.


Request access for a new user or change access for an existing user.


This request is to be used to seek help when anything on the desktop is broken and you need assistance from the ITS Desktop Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, Tablets and Printers as well as their operating systems or their setting/rights plus Desktop end user applications or software.


This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support to obtain quotes or request purchase of computer hardware.


General classroom support; request assistance with technical and classroom issues, or request equipment / training.


Request a Network change which does not fit into the categories above.


Please enter the name and myWSU ID for the user(s) who requires access to EMS.


Request support for or report an issue with Perceptive Content (ImageNow or WebNow).


Use this service to request assistance with installed AV equipment and live event media support.


Technology support for University Libraries


Use this service to report EMS errors prohibiting business function(s).


If you cannot find the service you need, use this service offering to submit a general technology ticket to the ITS Help Desk.


This request is to be used by the Office of Research Administration (University and IDP) to seek the help of Business Technology. It is used for 'how to' questions, software questions & issues, and reporting requests.


This offering is to request support for TeamDynamix when it is not working as expected, to reset a licensed user's Personal Identification Number (PIN) in the event the maximum number of retries has been exceeded, or if a user is having difficulty signing onto TeamDynamix.


Request for services from the ITS Unix Server Administration Group.