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Popular Services

Request help with an IT-related problem.

Request access or removal of access to required doors for new and existing employees, students, affiliates or partners.

For requests that include multiple individuals, please attach a spreadsheet containing the appropriate information.

Request new phone(s), phone move(s), connection trouble(s), billing changes or other related telephony questions.

Request for services from the ITS Windows Server Administration Group.

Request assistance with CME, Marketplace or Web Deposit services.

This is the form used when requesting a project, ie. ITS projects that require >80 hours of total effort.

Use this service for any department computer hardware or equipment problems

Technology support for University Libraries

If you cannot find the service you need, use this service offering to submit a general technology ticket to the ITS Help Desk.

This service offering is to be used when a change is needed on a door schedule that unlocks a door.

Find a group of people or gifts with specific output. This can be used to create new reports from RE.

Request new connection(s), connection move(s), connection trouble(s), billing changes or other.

Request help with an IT-related problem.

Use this form to request changes to TDX configuration.

Request A/V equipment and services for your live events and meetings.

Request a Network change which does not fit into the categories above.

Request technical assistance with a Microsoft Windows computer or related software for the Department of Electrical Engineering and Computer Science.

Request a license or licenses for TeamDynamix.

Perform an IT security survey and review of a cloud service being considered by the university.

Request a change to DHCP/DDNS records.

Troubleshooting, repairing, and researching both software and hardware related problems on Windows or Mac products.

Request a change to DNS records for and other university-managed domains.

This request allows fundraisers to submit changes to their portfolio.

Request assistance with a Faculty or Staff email account.

Help with an Desktop Support related request that requires less than 80 hours of effort. This service request will be submitted directly to Desktop Support for review.