Popular Services

Request new phone(s), phone move(s), connection trouble(s), billing changes or other related telephony questions.

Request help with an IT-related problem.

Request access or removal of access to required doors for new and existing employees, students, affiliates or partners.

For requests that include multiple individuals, please attach a spreadsheet containing the appropriate information.

Request for services from the ITS Windows Server Administration Group.

Request new connection(s), connection move(s), connection trouble(s), billing changes or other.

Request a Network change which does not fit into the categories above.

Technology support for University Libraries

Request a change to DHCP/DDNS records.

Request assistance with a Faculty or Staff email account.

Help with an Desktop Support related request that requires less than 80 hours of effort. This service request will be submitted directly to Desktop Support for review.

Help with a purchase quote for a new device or other new product.

This service offering is to be used when a change is needed on a door schedule that unlocks a door.

Request A/V equipment and services for your live events and meetings.

Create new service, request change in restrictions, request billing change or other.

Use this service for any department computer hardware or equipment problems

Use this request when you have general questions about door lock administration that are not addressed by the other service offerings.

Use this service request to reserve audio visual equipment such as projectors, screens, laptops, cameras & tripods, etc.

This is the form used when requesting a project, ie. ITS projects that require >80 hours of total effort.

Request Desktop Support assistance with administrative privilege on a computer.

This is a generic support request used to submit an incident (break/fix) item to the Desktop Support Group in ITS.

Request assistance with CME, Marketplace or Web Deposit services.

Request assistance with voicemail password reset, unlocking voicemail or other voicemail related activities.

Request a change to a switchport.

Request conference phone rental or conference call-in numbers.

Request help with cellular service such as new service, upgrade your phone, help with a phone, billing question or other.