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Popular Services

Request help with an IT-related problem.

Request access or removal of access to required doors for new and existing employees, students, affiliates or partners.

For requests that include multiple individuals, please attach a spreadsheet containing the appropriate information.

Request new phone(s), phone move(s), connection trouble(s), billing changes or other related telephony questions.

Request for services from the ITS Windows Server Administration Group.

Request new connection(s), connection move(s), connection trouble(s), billing changes or other.

This service offering is to be used when a change is needed on a door schedule that unlocks a door.

Request a change to DHCP/DDNS records.

Request A/V equipment and services for your live events and meetings.

Request help with an IT-related problem.

Use this service for any department computer hardware or equipment problems

Use this service to request software updates, installations or report software problems.

Request assistance with voicemail password reset, unlocking voicemail or other voicemail related activities.

This is the form used when requesting a project, ie. ITS projects that require >80 hours of total effort.

Use this service request to reserve audio visual equipment such as projectors, screens, laptops, cameras & tripods, etc.

Use this service to request access to TeamDynamix for a new employee or technician who will need access to TeamDynamix as a technician.

Help with an Desktop Support related request that requires less than 80 hours of effort. This service request will be submitted directly to Desktop Support for review.

Setup of a new device

Technology support for University Libraries

Request assistance with CME, Marketplace or Web Deposit services.

Use this form to request changes to TDX configuration.

Request help with other telecommunications requests, troubles, billing changes or other related telephony questions.

Request to replace an existing device with a new one, whether that device is brand new "out of the box" or belongs to another user and needs to be transferred, or to disconnect/reconnect a device to be relocated.

Find a group of people or gifts with specific output. This can be used to create new reports from RE.

Request a Network change which does not fit into the categories above.

Use this request when you have general questions about door lock administration that are not addressed by the other service offerings.