Popular Services

Request help with an IT-related problem.

Request assistance with any telecommunication issue.

Request access or removal of access to required doors for new and existing employees, students, affiliates or partners.

For requests that include multiple individuals, please attach a spreadsheet containing the appropriate information.

This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support for Set up and/or changes involving All-In-One, Desktop, Laptop, IPads and Printers as well as changes involving the operating systems and their setting/rights.

Request for services from the ITS Windows Server Administration Group which includes share drive access, mailbox sizing, VPN access, etc.

This is the form used when requesting a project, ie. ITS projects that require >80 hours of total effort.

This request is to be used to seek help when anything on the desktop is broken and you need assistance from the ITS Desktop Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, Tablets and Printers as well as their operating systems or their setting/rights plus Desktop end user applications or software.

Request assistance with a Faculty or Staff email account.

Please ask any questions or report any issues around Strategic Planning including how to, technical, concept or process questions.

Request A/V equipment and services for your live events and meetings.

Add Strategic Planning Initiatives with 2-5 Tactics for public reporting.

Request Banner Access

This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support to obtain quotes or request purchase of computer software or hardware.

Request a change to DHCP/DDNS records.

This service offering is to be used when a change is needed on a door schedule that unlocks a door.

Use this service to request software updates, installations or report software problems.

This service request can be used to request additional access, remove access or change the level of current access to any modules, service requests or knowledge base within TeamDynamix. It is not to be used for requesting licenses or removing licenses.

If you cannot find the service you need, use this service offering to submit a general technology ticket to the ITS Help Desk.

Request new connection(s), connection move(s), connection trouble(s), billing changes or other.

Technology support for University Libraries

Request assistance with CME, Marketplace or Web Deposit services.

Request help with an IT-related problem.

Use this request when you have general questions about door lock administration that are not addressed by the other service offerings.

Request a Network change which does not fit into the categories above.

Request a license or licenses for TeamDynamix.