Request help with an IT-related problem.
Request new phone(s), phone move(s), connection trouble(s), billing changes or other related telephony questions.
Request access or removal of access to required doors for new and existing employees, students, affiliates or partners. For requests that include multiple individuals, please attach a spreadsheet containing the appropriate information.
Request for services from the ITS Windows Server Administration Group.
Request new connection(s), connection move(s), connection trouble(s), billing changes or other.
Request help with other telecommunications requests, troubles, billing changes or other related telephony questions.
This is the form used when requesting a project, ie. ITS projects that require >80 hours of total effort.
Use this service for any department computer hardware or equipment problems
Request help with cellular service such as new service, upgrade your phone, help with a phone, billing question or other.
Setup of a new device
Technology support for University Libraries
This service offering is to be used when a change is needed on a door schedule that unlocks a door.
This service may be used to request access to network share drives.
Help with an Desktop Support related request that requires less than 80 hours of effort. This service request will be submitted directly to Desktop Support for review.
Kansas Global Trade Services
Service request to request a new Zoom.us Pro license.
Request to have a device set up or moved.
Request assistance with voicemail password reset, unlocking voicemail or other voicemail related activities.
This service request allows any organization to ask for help from Wichita State University and affiliates. Frequent topics include specialized training, export compliance, market research and expansion tools, mentoring of business growth, etc.
Request a change to DHCP/DDNS records.
Use this request when you have general questions about door lock administration that are not addressed by the other service offerings.
Request technical assistance with a Microsoft Windows computer or related software for the Department of Electrical Engineering and Computer Science.
Help with a purchase quote for a new device or other new product.
Not sure where to submit your ticket? Use this service offering and provide as much detail as possible about your needs.