Popular Services

Request help with an IT-related problem.

Request new phone(s), phone move(s), connection trouble(s), billing changes or other related telephony questions.

Request access or removal of access to required doors for new and existing employees, students, affiliates or partners.

For requests that include multiple individuals, please attach a spreadsheet containing the appropriate information.

Request help with other telecommunications requests, troubles, billing changes or other related telephony questions.

Request for services from the ITS Windows Server Administration Group.

This is the form used when requesting a project, ie. ITS projects that require >80 hours of total effort.

Request new connection(s), connection move(s), connection trouble(s), billing changes or other.

Create new service, request change in restrictions, request billing change or other.

Request assistance with voicemail password reset, unlocking voicemail or other voicemail related activities.

This service offering is to be used when a change is needed on a door schedule that unlocks a door.

Request A/V equipment and services for your live events and meetings.

Request help with cellular service such as new service, upgrade your phone, help with a phone, billing question or other.

Use this request when you have general questions about door lock administration that are not addressed by the other service offerings.

Help with an Desktop Support related request that requires less than 80 hours of effort. This service request will be submitted directly to Desktop Support for review.

Request assistance with CME, Marketplace or Web Deposit services.

Request conference phone rental or conference call-in numbers.

If you cannot find the service you need, use this service offering to submit a general technology ticket to the ITS Help Desk.

Find a group of people or gifts with specific output. This can be used to create new reports from RE.

Use this form to request changes to TDX configuration.

Technology support for University Libraries

Use this service for any department computer hardware or equipment problems

Request assistance with a Faculty or Staff email account.

Request to create a staff email address for a new employee.

New Software Installation

Request a change to a switchport.