Popular Services

Request help with an IT-related problem.

Request assistance with any telecommunication issue.

Request access or removal of access to required doors for new and existing employees, students, affiliates or partners.

For requests that include multiple individuals, please attach a spreadsheet containing the appropriate information.

Request for services from the ITS Windows Server Administration Group.

Request a change to DHCP/DDNS records.

Use this request when you have general questions about door lock administration that are not addressed by the other service offerings.

Request assistance with CME, Marketplace or Web Deposit services.

Request A/V equipment and services for your live events and meetings.

This is the form used when requesting a project, ie. ITS projects that require >80 hours of total effort.

Technology support for University Libraries

Request new connection(s), connection move(s), connection trouble(s), billing changes or other.

Help with an Desktop Support related request that requires less than 80 hours of effort. This service request will be submitted directly to Desktop Support for review.

Request Banner Access

This service offering is to be used when a change is needed on a door schedule that unlocks a door.

Please use this to report any laboratory equipment malfunctions. If this is in reference to Window, Linux, or Mac computers, then please use their respective Service pages.

Request a change to DNS records for wichita.edu and other university-managed domains.

Request assistance with using Microsoft Office and Adobe Creative Cloud products

Request a Network change which does not fit into the categories above.

Use this form to request changes to TDX configuration.

Setup of a new device

Use this service for any department computer hardware or equipment problems

Request help with an IT-related problem.

Request assistance with a Faculty or Staff email account.

Purchase video equipment for use in your college, department, office, or classroom.

Request technical assistance with a Microsoft Windows computer or related software for the Department of Electrical Engineering and Computer Science.