My Recently Visited Services
Request assistance with any telecommunication issue.
This request is to be used by the Office of Research Administration (University and IDP) to seek the help of Business Technology. It is used for 'how to' questions, software questions & issues, and reporting requests.
This service offering is to be used for sensitive security incidents that do not fit in to the other categories.
Request support for or report an issue with Perceptive Content (ImageNow or WebNow).
This offering is to request support for TeamDynamix when it is not working as expected, to reset a licensed user's Personal Identification Number (PIN) in the event the maximum number of retries has been exceeded, or if a user is having difficulty signing onto TeamDynamix, or managing a project.
Use this service to request A/V equipment and services for your live events and meeting, as well as requests for a Zoom Co-Host. All requests that are made less than seven (7) business days in advance of the event are subject to a $50 late reservation fee ($100 for requests made less than 2 business days from event setup time; $200 for same-day-service), billable to the organization or individual making the reservation. Application of or waiver of such fees are at the sole discretion of Campus Media Services.
Standard operating hours are considered 7:30am to 5:00pm any day of the week, Monday through Friday, in which WSU is open and operating as normal. Any services outside our standard operating hours is considered "After-Hours" (After-Hours rate is billed at the same hourly rate, but may include a 4-hour minimum labor charge).
Submit a ticket to request video production work from the Video Services team at the Media Resources Center.
This service is used for individuals wanting information on having training provided.
This ticket is for people wanting service related to Windows fileserver access. Request any configuration changes to fileservers: access, shares, etc.
If you cannot find the service you need, use this service offering to submit a general technology ticket to the ITS Help Desk.
This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support for Set up and/or changes involving All-In-One, Desktop, Laptop, IPads and Printers as well as changes involving the operating systems and their setting/rights.
Scanning of analog materials; preparing digital materials for the Web; creating metadata; quality control, uploading digital files to SOAR or other library content management systems.
Request lists, screening, assignment changes, and disqualification to donor prospect records.
Purchase audio/video equipment for use in your college, department, office, or classroom.
This request is to be used to seek help when anything on the desktop is broken and you need assistance from the ITS Desktop Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, Tablets and Printers as well as their operating systems or their setting/rights plus Desktop end user applications or software.
Request service with Internet and Network Connectivity, Server Access, or VPN.
Projects for the six Library graduate students
This Strategic Planning Initiative is no longer available. A new direction is being lead by Ashlie Jack, Office of Academic Affairs at 316-978-3589.
General classroom support; request assistance with technical and classroom issues, or request equipment / training.
This Strategic Planning Initiative is no longer available. A new direction is being lead by Ashlie Jack, Office of Academic Affairs at 316-978-3589.
Request insight or training from the Project Management Office: Project Management, Portfolio and Project Management, Requirements Gathering, Change Management, RFP, Risk Matrix, advise to put projects back on track, Project or Program mentoring, etc.