My Recently Visited Services

Request assistance with Marketplace or Web Deposit services.


This offering is to request support for TeamDynamix when it is not working as expected, to reset a licensed user's Personal Identification Number (PIN) in the event the maximum number of retries has been exceeded, or if a user is having difficulty signing onto TeamDynamix, or managing a project.


Creating queries, reports, exports, data updates, security changes, or login issues.


General classroom support; request assistance with technical and classroom issues, or request equipment / training.


Order / Renew an SSL Certificate for a Server


Purchase audio/video equipment for use in your college, department, office, or classroom.


This request is to be used to seek help when anything on the desktop is broken and you need assistance from the ITS Desktop Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, Tablets and Printers as well as their operating systems or their setting/rights plus Desktop end user applications or software.


Use this service to request assistance with installed AV equipment and live event media support.


Request support or report a problem with the High Performance Computer Cluster.


This ticket is for people wanting service related to Windows fileserver access. Request any configuration changes to fileservers: access, shares, etc.


Setup and maintenance of new and existing WSU faculty and staff email accounts.


Request support for or report an issue with Perceptive Content (ImageNow or WebNow).


This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support for Set up and/or changes involving All-In-One, Desktop, Laptop, IPads and Printers as well as changes involving the operating systems and their setting/rights.


This request is to be used by the Office of Research Administration (University and IDP) to seek the help of Business Technology. It is used for 'how to' questions, software questions & issues, and reporting requests.


This service request is to be used to ask for a temporary loaner Chromebook for student use.


Login and evaluation issues


This request is used to submit and evaluate personal international travel requests and WSU international travel requests.


This service is used for individuals wanting information on having training provided.


This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support to obtain quotes or request purchase of computer hardware.


Request help with an IT-related problem.


Request for services from the ITS Windows Server Administration Group which includes share drive access, mailbox sizing, VPN access, etc.


Request assistance with any telecommunication issue.