My Recently Visited Services
Request for services from the ITS Windows Server Administration Group which includes share drive access, mailbox sizing, VPN access, etc.
Submit a ticket to request video production work from the Video Services team at the Media Resources Center.
This service offering is to be used for sensitive security incidents that do not fit in to the other categories.
Setup and maintenance of new and existing WSU faculty and staff email accounts.
This offering is to request support for TeamDynamix when it is not working as expected, to reset a licensed user's Personal Identification Number (PIN) in the event the maximum number of retries has been exceeded, or if a user is having difficulty signing onto TeamDynamix, or managing a project.
Use this service to request help from the Math/Statistics/Physics Departments
Use this service for requesting contacts and organizations to be added, modified or removed from EMS.
General classroom support; request assistance with technical and classroom issues, or request equipment / training.
Request support for or report an issue with Perceptive Content (ImageNow or WebNow).
This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support to obtain quotes or request purchase of computer hardware.
Request new connection(s), connection move(s), connection trouble(s), billing changes or other.
Request used to get a budgetary quote for Server Nodes, Switches, Server Racks, and Chassis.
This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support for Set up and/or changes involving All-In-One, Desktop, Laptop, IPads and Printers as well as changes involving the operating systems and their setting/rights.
Request insight or training from the Project Management Office: Project Management, Portfolio and Project Management, Requirements Gathering, Change Management, RFP, Risk Matrix, advise to put projects back on track, Project or Program mentoring, etc.
This service request is to be used to ask for a temporary loaner Chromebook for student use.
If you cannot find the service you need, use this service offering to submit a general technology ticket to the ITS Help Desk.
Purchase audio/video equipment for use in your college, department, office, or classroom.
Request for assistance in using Zoom.us videoconferencing software. Use this service to request both standard Basic and Licensed Zoom licenses, as well as for all licensing questions and technical support.
Request for services from the ITS Unix Server Administration Group.