My Recently Visited Services

Request lists, screening, assignment changes, and disqualification to donor prospect records.


This offering is to request support for TeamDynamix when it is not working as expected, to reset a licensed user's Personal Identification Number (PIN) in the event the maximum number of retries has been exceeded, or if a user is having difficulty signing onto TeamDynamix, or managing a project.


Request a new Perceptive Content (ImageNow) implementation which may include a new drawer, application plan, or scanning device.


Request Corbin Hall computer lab and equipment reservation.


If you cannot find the service you need, use this service offering to submit a general technology ticket to the ITS Help Desk.


Request assistance with wireless networking at WSU to include:
* Help with connecting your device to the WSU wireless
* Creating a wireless account for conference attendees
* Wireless service or coverage problems


Request help with an IT-related problem.


Request service with Internet and Network Connectivity, Server Access, or VPN.


Setup and maintenance of new and existing WSU faculty and staff email accounts.


Request help with an IT-related problem.


Request for services from the ITS Windows Server Administration Group which includes share drive access, mailbox sizing, VPN access, etc.


General classroom support; request assistance with technical and classroom issues, or request equipment / training.


Use this service to request A/V equipment and services for your live events and meeting, as well as requests for a Zoom Co-Host. All requests that are made less than seven (7) business days in advance of the event are subject to a $50 late reservation fee ($100 for requests made less than 2 business days from event setup time; $200 for same-day-service), billable to the organization or individual making the reservation. Application of or waiver of such fees are at the sole discretion of Campus Media Services.

Standard operating hours are considered 7:30am to 5:00pm any day of the week, Monday through Friday, in which WSU is open and operating as normal. Any services outside our standard operating hours is considered "After-Hours" (After-Hours rate is billed at the same hourly rate, but may include a 4-hour minimum labor charge).


Request insight or training from the Project Management Office: Project Management, Portfolio and Project Management, Requirements Gathering, Change Management, RFP, Risk Matrix, advise to put projects back on track, Project or Program mentoring, etc.


Request for services from the Oracle DBA Group.


Request assistance with Marketplace or Web Deposit services.


Request access for a new user or change access for an existing user.


This request is to be used to seek help when anything on the desktop is broken and you need assistance from the ITS Desktop Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, Tablets and Printers as well as their operating systems or their setting/rights plus Desktop end user applications or software.


Request support or report a problem with the High Performance Computer Cluster.


This request is used to submit and evaluate personal international travel requests and WSU international travel requests.


This service request is to be used to ask for a temporary loaner Chromebook for student use.


Request used to get a budgetary quote for Server Nodes, Switches, Server Racks, and Chassis.