My Recently Visited Services

This offering is to request support for TeamDynamix when it is not working as expected, to reset a licensed user's Personal Identification Number (PIN) in the event the maximum number of retries has been exceeded, or if a user is having difficulty signing onto TeamDynamix, or managing a project.


Request insight or training from the Project Management Office: Project Management, Portfolio and Project Management, Requirements Gathering, Change Management, RFP, Risk Matrix, advise to put projects back on track, Project or Program mentoring, etc.


Report wireless problems in the campus residence halls


This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support to obtain quotes or request purchase of computer hardware.


Request help with an IT-related problem.


Request assistance with Marketplace or Web Deposit services.


Request help with an IT-related problem.


Use this service to request assistance with installed AV equipment and live event media support.


Request assistance with any telecommunication issue.


Request access for a new user or change access for an existing user.


This request is to be used by the Office of Research Administration (University and IDP) to seek the help of Business Technology. It is used for 'how to' questions, software questions & issues, and reporting requests.


Request for services from the ITS Windows Server Administration Group which includes share drive access, mailbox sizing, VPN access, etc.


Request for services from the ITS Unix Server Administration Group.


Use this service to report EMS errors prohibiting business function(s).


Request support or report a problem with the High Performance Computer Cluster.


This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support for Set up and/or changes involving All-In-One, Desktop, Laptop, IPads and Printers as well as changes involving the operating systems and their setting/rights.


Request support for or report an issue with Perceptive Content (ImageNow or WebNow).


General classroom support; request assistance with technical and classroom issues, or request equipment / training.


Request service with Internet and Network Connectivity, Server Access, or VPN.


Use this request to make configuration changes to the system such as room/building addition or inactivation; adding categories; resource pricing changes; etc.


Creating queries, reports, exports, data updates, security changes, or login issues.