My Recently Visited Services
Use this service to request A/V equipment and services for your live events and meeting, as well as requests for a Zoom Co-Host. All requests that are made less than seven (7) business days in advance of the event are subject to a $50 late reservation fee ($100 for requests made less than 2 business days from event setup time; $200 for same-day-service), billable to the organization or individual making the reservation. Application of or waiver of such fees are at the sole discretion of Campus Media Services.
Standard operating hours are considered 7:30am to 5:00pm any day of the week, Monday through Friday, in which WSU is open and operating as normal. Any services outside our standard operating hours is considered "After-Hours" (After-Hours rate is billed at the same hourly rate, but may include a 4-hour minimum labor charge).
This offering is to request support for TeamDynamix when it is not working as expected, to reset a licensed user's Personal Identification Number (PIN) in the event the maximum number of retries has been exceeded, or if a user is having difficulty signing onto TeamDynamix, or managing a project.
Please enter the name and myWSU ID for the user(s) who requires access to EMS.
Request a new Perceptive Content (ImageNow) implementation which may include a new drawer, application plan, or scanning device.
Use this service request for assistance in connecting to the WSU VPN, connecting remotely to your computer or requesting access to a new application.
Request any assistance with computer hardware, software, or printer issues.
This service offering is to be used for sensitive security incidents that do not fit in to the other categories.
This service offering is intended for the installation or setup of computer-related hardware or software.
Need to purchase new application or software as a service? Please use this form to start the process and learn needed steps. After the completion of this form, ITS will notify you if a project is required to install or purchase software.
This Service Request is to be used to schedule the disabling of an employee's access. It will be used to disable access of Active Directory, Employee Door Lock Access, Phone Systems and Employee Banner access.
This service request is to be used to ask for a temporary loaner Chromebook for student use.
This ticket is for people wanting service related to Windows fileserver access. Request any configuration changes to fileservers: access, shares, etc.
This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support for Set up and/or changes involving All-In-One, Desktop, Laptop, IPads and Printers as well as changes involving the operating systems and their setting/rights.
Request assistance with any telecommunication issue.
This request is used to submit and evaluate personal international travel requests and WSU international travel requests.
Request lists, screening, assignment changes, and disqualification to donor prospect records.
Request access for a new user or change access for an existing user.
Request insight or training from the Project Management Office: Project Management, Portfolio and Project Management, Requirements Gathering, Change Management, RFP, Risk Matrix, advise to put projects back on track, Project or Program mentoring, etc.
This request is to be used to seek help when anything on the desktop is broken and you need assistance from the ITS Desktop Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, Tablets and Printers as well as their operating systems or their setting/rights plus Desktop end user applications or software.
Use this service to request help from the Math/Statistics/Physics Departments
Use this service request for error, problem, new addition of equipment or persons whose access needs to be added (also level of access) or removed from the system.
Request for services from the ITS Windows Server Administration Group which includes share drive access, mailbox sizing, VPN access, etc.