My Recently Visited Services

This offering is to request support for TeamDynamix when it is not working as expected, to reset a licensed user's Personal Identification Number (PIN) in the event the maximum number of retries has been exceeded, or if a user is having difficulty signing onto TeamDynamix, or managing a project.


This Strategic Planning Initiative is no longer available.  A new direction is being lead by Ashlie Jack, Office of Academic Affairs at 316-978-3589.


Request technical help with DegreeWorks


Request for services from the Oracle DBA Group.


Login and evaluation issues


This service request is to be used to ask for a temporary loaner Chromebook for student use.


This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support for Set up and/or changes involving All-In-One, Desktop, Laptop, IPads and Printers as well as changes involving the operating systems and their setting/rights.


This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support to obtain quotes or request purchase of computer hardware.


General classroom support; request assistance with technical and classroom issues, or request equipment / training.


Use this service to request assistance with installed AV equipment and live event media support.


This service offering is to be used for sensitive security incidents that do not fit in to the other categories.


Request help with an IT-related problem.


Use this service to request A/V equipment and services for your live events and meeting, as well as requests for a Zoom Co-Host. All requests that are made less than seven (7) business days in advance of the event are subject to a $50 late reservation fee ($100 for requests made less than 2 business days from event setup time; $200 for same-day-service), billable to the organization or individual making the reservation. Application of or waiver of such fees are at the sole discretion of Campus Media Services.

Standard operating hours are considered 7:30am to 5:00pm any day of the week, Monday through Friday, in which WSU is open and operating as normal. Any services outside our standard operating hours is considered "After-Hours" (After-Hours rate is billed at the same hourly rate, but may include a 4-hour minimum labor charge).


Request assistance with Marketplace or Web Deposit services.


Technology support for University Libraries


If you cannot find the service you need, use this service offering to submit a general technology ticket to the ITS Help Desk.


Chairs and Export Compliance approval form for Export Compliant servers - HPC


Request for services from the ITS Windows Server Administration Group which includes share drive access, mailbox sizing, VPN access, etc.


Use this form to request Email Support


Please enter the name and myWSU ID for the user(s) who requires access to EMS.


Scanning of analog materials; preparing digital materials for the Web; creating metadata; quality control, uploading digital files to SOAR or other library content management systems.