My Recently Visited Services
This request is to be used by the Office of Research Administration (University and IDP) to seek the help of Business Technology. It is used for 'how to' questions, software questions & issues, and reporting requests.
Request assistance with wireless networking at WSU to include:
* Help with connecting your device to the WSU wireless
* Creating a wireless account for conference attendees
* Wireless service or coverage problems
General classroom support; request assistance with technical and classroom issues, or request equipment / training.
Use this service to request A/V equipment and services for your live events and meeting, as well as requests for a Zoom Co-Host. All requests that are made less than seven (7) business days in advance of the event are subject to a $50 late reservation fee ($100 for requests made less than 2 business days from event setup time; $200 for same-day-service), billable to the organization or individual making the reservation. Application of or waiver of such fees are at the sole discretion of Campus Media Services.
Standard operating hours are considered 7:30am to 5:00pm any day of the week, Monday through Friday, in which WSU is open and operating as normal. Any services outside our standard operating hours is considered "After-Hours" (After-Hours rate is billed at the same hourly rate, but may include a 4-hour minimum labor charge).
Request assistance with any telecommunication issue.
Request service with Internet and Network Connectivity, Server Access, or VPN.
Request assistance with Marketplace or Web Deposit services.
Setup and maintenance of new and existing WSU faculty and staff email accounts.
Request for services from the ITS Windows Server Administration Group which includes share drive access, mailbox sizing, VPN access, etc.
This offering is to request support for TeamDynamix when it is not working as expected, to reset a licensed user's Personal Identification Number (PIN) in the event the maximum number of retries has been exceeded, or if a user is having difficulty signing onto TeamDynamix, or managing a project.
Use this service request to ask for a temporary loaner Windows or mac Laptop.
Submit a ticket to request video production work from the Video Services team at the Media Resources Center.
This service offering is to suggest improvements to Information Technology Services.
This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support to obtain quotes or request purchase of computer hardware.
Request assistance, training follow up support.
This service offering is intended for the installation or setup of computer-related hardware or software.
Report DOS copier issues.
This request is used to submit and evaluate personal international travel requests and WSU international travel requests.
Projects for the six Library graduate students