My Recently Visited Services
Request for assistance in using Zoom.us videoconferencing software. Use this service to request both standard Basic and Licensed Zoom licenses, as well as for all licensing questions and technical support.
Request assistance with any telecommunication issue.
This Strategic Planning Initiative is no longer available. A new direction is being lead by Ashlie Jack, Office of Academic Affairs at 316-978-3589.
Use this service to request A/V equipment and services for your live events and meeting, as well as requests for a Zoom Co-Host. All requests that are made less than seven (7) business days in advance of the event are subject to a $50 late reservation fee ($100 for requests made less than 2 business days from event setup time; $200 for same-day-service), billable to the organization or individual making the reservation. Application of or waiver of such fees are at the sole discretion of Campus Media Services.
Standard operating hours are considered 7:30am to 5:00pm any day of the week, Monday through Friday, in which WSU is open and operating as normal. Any services outside our standard operating hours is considered "After-Hours" (After-Hours rate is billed at the same hourly rate, but may include a 4-hour minimum labor charge).
Request a Network change which does not fit into the categories above.
Request access for a new user or change access for an existing user.
Request for services from the ITS Unix Server Administration Group.
This request is to be used to seek help when anything on the desktop is broken and you need assistance from the ITS Desktop Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, Tablets and Printers as well as their operating systems or their setting/rights plus Desktop end user applications or software.
Use this service request to ask for a temporary loaner Windows or mac Laptop.
Request assistance with Marketplace or Web Deposit services.
General classroom support; request assistance with technical and classroom issues, or request equipment / training.
Use this service to request help from the Math/Statistics/Physics Departments
This service offering is to suggest improvements to Information Technology Services.
Request new connection(s), connection move(s), connection trouble(s), billing changes or other.
Request for Fupload documents to be processed by a FSBT Analyst. These are typically completed within one business day.
Creating queries, reports, exports, data updates, security changes, or login issues.
Request for services from the ITS Windows Server Administration Group which includes share drive access, mailbox sizing, VPN access, etc.
Setup and maintenance of new and existing WSU faculty and staff email accounts.
Request assistance, training follow up support, or report a problem with myTraining.