My Recently Visited Services
Request assistance with any telecommunication issue.
Use this service to request A/V equipment and services for your live events and meeting, as well as requests for a Zoom Co-Host. All requests that are made less than seven (7) business days in advance of the event are subject to a $50 late reservation fee ($100 for requests made less than 2 business days from event setup time; $200 for same-day-service), billable to the organization or individual making the reservation. Application of or waiver of such fees are at the sole discretion of Campus Media Services.
Standard operating hours are considered 7:30am to 5:00pm any day of the week, Monday through Friday, in which WSU is open and operating as normal. Any services outside our standard operating hours is considered "After-Hours" (After-Hours rate is billed at the same hourly rate, but may include a 4-hour minimum labor charge).
Request for services from the ITS Windows Server Administration Group which includes share drive access, mailbox sizing, VPN access, etc.
Request assistance with Marketplace or Web Deposit services.
Request a Network change which does not fit into the categories above.
This offering is to request support for TeamDynamix when it is not working as expected, to reset a licensed user's Personal Identification Number (PIN) in the event the maximum number of retries has been exceeded, or if a user is having difficulty signing onto TeamDynamix, or managing a project.
Request support or report a problem with the High Performance Computer Cluster.
Use this service request for error, problem, new addition of equipment or persons whose access needs to be added (also level of access) or removed from the system.
Request new access, to keep current access, or to remove access to the High Performance Computing Cluster. Please "Sign In" in the upper right corner if you have a myWSU Id#. This will aid your approval process. Please allow requests 2-3 business days to process, before expecting access.
This service request is to be used to ask for a temporary loaner Chromebook for student use.
This request is to be used by the Office of Research Administration (University and IDP) to seek the help of Business Technology. It is used for 'how to' questions, software questions & issues, and reporting requests.
Chairs and Export Compliance approval form with Export Compliant additional documents - HPC
Use this service request to ask for a temporary loaner Windows or mac Laptop.
Use this service for requesting contacts and organizations to be added, modified or removed from EMS.
General classroom support; request assistance with technical and classroom issues, or request equipment / training.
Submit a ticket to request video production work from the Video Services team at the Media Resources Center.
This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support for Set up and/or changes involving All-In-One, Desktop, Laptop, IPads and Printers as well as changes involving the operating systems and their setting/rights.
Please check the WSU Software List ( https://webapps.wichita.edu/AppPortfolio/Catalo... ) for the standard, pre-approved available software.
This request is used to submit and evaluate personal international travel requests and WSU international travel requests.
Setup and maintenance of new and existing WSU faculty and staff email accounts.
Scanning of analog materials; preparing digital materials for the Web; creating metadata; quality control, uploading digital files to SOAR or other library content management systems.