Computer, Device, Printer, and Software Support

Report a problem, request assistance, or request a quote for hardware or software installations.

Categories (2)

TeamDynamix Requests

Requesting information, access, or enhancements for TeamDynamix.
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Microsoft and Adobe Creative Cloud

Request assistance with using Microsoft Office and Adobe Creative Cloud products.
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Services (7)

Desktop Support - Help Me Fix

This request is to be used to seek help when anything on the desktop is broken and you need assistance from the ITS Desktop Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, Tablets and Printers as well as their operating systems or their setting/rights plus Desktop end user applications or software.

Desktop Support - Help Me Set Up/Change

This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support for Set up and/or changes involving All-In-One, Desktop, Laptop, IPads and Printers as well as changes involving the operating systems and their setting/rights.

Desktop Support - Help Me Shop - Hardware

This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support to obtain quotes or request purchase of computer hardware.

Desktop Support - Help Me Shop - Software

Please check the WSU Software Catalog (https://wichita.teamdynamix.com/TDClient/2395/P... for the standard, pre-approved available software.

ITS Laptop Loaner Request

Use this service request to ask for a temporary loaner Windows or mac Laptop.

Student Chromebook Loaner Request

This service request is to be used to ask for a temporary loaner Chromebook for student use.

ITS Service General Request

If you cannot find the service you need, use this service offering to submit a general technology ticket to the ITS Help Desk.